Hugo Harding Email & Phone Number
Vice President Ecommerce and CRM @ Big Bus Tours
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Hugo Harding Location
- London, England, GB
Hugo Harding Work
- Vice President Ecommerce and CRM @ (April 2025 - Present)
- Head of Ecommerce and Digital Experience @ (March 2022 - April 2025)
- Head of Digital Experience and Optimisation @ Self-employed (January 2022 - March 2022)
- Head of Digital Experience @ (December 2013 - December 2021)
- Smart Metering Customer Experience Lead @ (January 2011 - November 2013)
- Customer Experience and Engagement Lead @ (April 2008 - January 2011)
- Customer Experience Manager @ (April 2006 - April 2008)
- Internal Communications Executive @ (August 2005 - March 2006)
- Film Production Manager @ Various (August 2000 - July 2005)
Hugo Harding Education
- University of Southampton
Bachelor of Arts (BA) (ENGLISH LANGUAGE AND LITERATURE/LETTERS)
1994-1997 - Kingswood School
Political Science and Government (English Literature, German)
1987-1993
Hugo Harding Skills
- Digital Strategy
- User Experience (UX)
- Conversion Optimization
- Customer Experience
- Business Transformation
- Business Process
- Business Process Improvement
- Change Management
- Strategy
- Project Delivery
- Energy
- Project Planning
- Marketing Strategy
- Strategic Planning
- CRM
- Outsourcing
- Digital Marketing
- Customer Relationship Management (CRM)
- Analytics
- User Interface Design
- User Experience Design (UED)
- User-centered Design
- E-commerce
- Branding & Identity
- Experience Design
- Analytical Skills
- Data Analysis
- Optimization
- Adobe Marketing Cloud
- Stakeholder Management
- Customer Engagement
- Team Management
- Leadership
- Cross-functional Team Leadership
- Customer Service
- Proposition Development
- Customer Communication
- Smart Metering
- Customer Experience Design
- Digital Engagement
- Customer journeys
- Customer Experience Management
- UX Research
- E-commerce Optimization
- Data Analytics
- Digital Transformation
- Digital
- People Management
- Web Analytics
- CRM Program Management
- Customer Acquisition
- Global E-Commerce
- Market Analysis
- Online Merchandising
- Social Media Marketing
- Public Speaking
- Customer Relationship Management Crm
- Customer Relationship Management
Hugo Harding Summary
- Hugo Harding, based in London, England, GB, is currently a Vice President Ecommerce and CRM at Big Bus Tours. Hugo Harding brings experience from previous roles at Big Bus Tours, Self-employed, barclaycard and EDF Energy. Hugo Harding holds a 1994 - 1997 Bachelor of Arts (BA) in ENGLISH LANGUAGE AND LITERATURE/LETTERS @ University of Southampton. With a robust skill set that includes Digital Strategy, User Experience (UX), Conversion Optimization, Customer Experience, Business Transformation and more. Hugo Harding has 2 emails and 1 mobile phone numbers on RocketReach.
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