Hugo Alejandro Jiménez Duque's Location
Antioquia, Colombia
Hugo Alejandro Jiménez Duque's Work
- Director de experiencia del cliente @ Grupo Réditos
- Director de Contact Center @ Grupo Réditos
- Gerente @ Concept BPO S.A.S
- Gerente @ CSC SINERGIA SOLIDARIA O.C.
- Senior Customer Service Analyst @ pago go
- Quality Coordinator @ UTS Rionegro (Unisys Technical Services)
- Quality Analyst @ UTS Rionegro (Unisys Technical Services)
- Operations Manager (E) @ Teleperformance
- Supervisor Calidad @ Teleperformance
- Operations Supervisor @ Teleperformance
Hugo Alejandro Jiménez Duque's Education
- Fundación Universitaria María Cano
Especialista en Alta Gerencia (Gerencial)
2019 - 2020 - Fundación Universitaria María Cano
Negociador Internacional (Negocios internacionales)
2000 - 2005
Hugo Alejandro Jiménez Duque's Skills
- BPO
- Call Centers
- Customer Satisfaction
- Team Leadership
- Quality Assurance
- Customer Experience
- Leadership
- Contact Centers
- Itil Foundation
- Microsoft Office
Hugo Alejandro Jiménez Duque's Summary
Hugo Alejandro Jiménez Duque, based in Antioquia, Colombia, is currently a Director de experiencia del cliente at Grupo Réditos, bringing experience from previous roles at Grupo Réditos, Concept BPO S.A.S, CSC SINERGIA SOLIDARIA O.C. and Pago.go. Hugo Alejandro Jiménez Duque holds a 2019 - 2020 Especialista en Alta Gerencia in Gerencial @ Fundación Universitaria María Cano. With a robust skill set that includes BPO, Call Centers, Customer Satisfaction, Team Leadership, Quality Assurance and more, Hugo Alejandro Jiménez Duque contributes valuable insights to the industry. Hugo Alejandro Jiménez Duque has 1 email on RocketReach.
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