2020 -2021 Telephonic Delivery Lead @ GuideWell Connect
2008 -2019 Customer Care Manager Service and Sales @
2006 -2008 Payment Plan Manager @
1999 -2006 Operations Manager @
1998 -1999 Customer Care Center Planning Supervisor @
Howard Ford Education
Albany State University 1985-1990
Howard Ford Skills
Insurance Sells
Bank Call Center
Operations Management
Sales Management
Retail
Document Drafting
Cross-functional Team Leadership
Strategic Planning
Workforce Management
Insurance
Call Center
Management
Leadership
Call Centers
Strategy
Training
Team Building
Customer Service
Customer Satisfaction
Project Management
Sales
Coaching
Claim
Public Speaking
Leadership Development
Problem Solving
Organizational Leadership
Multi-cultural team building
Communication
Howard Ford Summary
Howard Ford, based in Jacksonville, FL, US, is currently a District Director, Conflict Resolution at Alpha Phi Alpha Fraternity. Howard Ford brings experience from previous roles at JEA, GuideWell Connect and State Farm ®. Howard Ford holds a 1985 - 1990 Albany State University. With a robust skill set that includes Insurance Sells, Bank Call Center, Operations Management, Sales Management, Retail and more. Howard Ford has 1 emails and 2 mobile phone numbers on RocketReach.
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