Houda Elfallah Email & Phone Number
Vice President - Account Governance @ Diversified.
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Houda Elfallah Location
- United States
Houda Elfallah Work
- Vice President - Account Governance @ (March 2024 - Present)
- Executive Director- Service Delivery and Governance @ (October 2022 - April 2024)
- Digital Service Management and Reporting Sr Director @ (October 2017 - October 2022)
- Service Management Consultant @ (November 2016 - October 2017)
- Service Management Consultant @ (January 2016 - November 2016)
- Service Management Center of Excellence (COE) - Consultant @ (January 2014 - January 2016)
- Solutions Architect Consultant @ (June 2013 - June 2014)
- Account Service Management Sr. Manager @ (June 2011 - December 2013)
- ITIL Service Manager Sr Advisor @ (February 2010 - June 2011)
- ITIL Service Manager Specialist @ (January 2008 - January 2010)
- ITIL Service Manager Specialist @ (January 2005 - January 2010)
- Associate Development @ (January 2007 - March 2008)
- Service Desk Analyst @ (March 2005 - September 2006)
Houda Elfallah Education
- Ecole Privee des sciences Informatiques de Bordeaux
Bachelor Degree (Computer Science)
2002-2004 - IUT de Mont de Marsan
Bachelor (Telecommunications and Network)
2000-2002
Houda Elfallah Skills
- ITIL
- Servers
- IT Service Management
- BMC Remedy
- Configuration Management
- Service Management
- Sla
- Leadership
- Incident Management
- CRM
- Integration
- Service Desk
- Service Delivery
- Customer Service
- IT Management
- Technical Support
- Active Directory
- Strategy
- IT Outsourcing
- Process Improvement
- Disaster Recovery
- Windows 7
- IT Operations
- SDLC
- Continuous Improvement
- Vendor Management
- Virtualization
- Business Analysis
- Analytics
- IT Strategy
- VMware
- Data Center
- ITIL v3 Foundations Certified
- Business Process Improvement
- Service-Level Agreements (SLA)
- Software Development Life Cycle (SDLC)
Houda Elfallah Summary
- Houda Elfallah, based in United States, is currently a Vice President - Account Governance at Diversified. Houda Elfallah brings experience from previous roles at Diversified, Unisys, NTT DATA Corporation and Dell. Houda Elfallah holds a 2002 - 2004 Bachelor Degree in Computer Science @ Ecole Privee des sciences Informatiques de Bordeaux. With a robust skill set that includes ITIL, Servers, IT Service Management, BMC Remedy, Configuration Management and more. Houda Elfallah has 2 emails and 1 mobile phone numbers on RocketReach.
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