Hossam Fouad's Location
Dubai, United Arab Emirates
Hossam Fouad's Work
- General Manager - RCX Gulf @ Raya Contact Center
- Head of Global Operations @ Raya Contact Center
- Director of Operations @ Raya Contact Center
- Operations Manager - Contact Centers @ Ministry of Transport
- Manager Contact Centers @ Ministry of Transport
- Regional Operations Manager @ Western Union
- Contact Center Service Delivery Manager Middle East, Turkey and Africa @ Lenovo
- Operations Account Manager @ Teleperformance
- Project Manager @ Teleperformance
- Call Center Operations Manager @ Teleperformance
Hossam Fouad's Education
- Alexandria University
Bachelor of Laws (LL.B.) (Law)
1999 - 2005 - Victory college
High School (General Studies)
1986 - 1999
Hossam Fouad's Skills
- Call Centers
- Customer Experience
- CRM
- Team Management
- Customer Satisfaction
- Management
- Team Leadership
- Outsourcing
- Telecommunications
- Operations Management
Hossam Fouad's Summary
Hossam Fouad, based in Dubai, United Arab Emirates, is currently a General Manager - RCX Gulf at Raya CX, bringing experience from previous roles at Raya CX and Ministry of Transport & Communications. Hossam Fouad holds a 1999 - 2005 Bachelor of Laws (LL.B.) in Law @ Alexandria University. With a robust skill set that includes Call Centers, Customer Experience, CRM, Team Management, Customer Satisfaction and more, Hossam Fouad contributes valuable insights to the industry. Hossam Fouad has 5 emails and 4 mobile phone numbers on RocketReach.
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