Horacio Pérez Email & Phone Number
Customer relations and Operations Director @ Verisure
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Horacio Pérez Location
- London, GB
Horacio Pérez Work
- 2016 -now Customer relations and Operations Director @
- 2014 -2016 Customer Experience Manager @
- 2012 -2014 Innovation and Tools Monitoring Station Project Manager @
- 2010 -2012 Alarm Receiving Centre Team Manager @
- 2008 -2010 Technical Support Specialist @
Horacio Pérez Education
- Escuela de Organización Industrial
Master's degree (Programa Ejecutivo en Experiencia de Cliente)
2014-2015 - ESIC Madrid
Curso Especializado en Project Management (Gestión de proyectos)
2013-2013 - Universidad APEC
Licenciado en Derecho (Derecho)
2004-2007
Horacio Pérez Skills
- Team Building
- Customer Service
- Management
- Team Leadership
- English
- Windows
- Coaching
- Project Management
- Social Media
- Microsoft Office
- Microsoft Word
- Outlook
- Microsoft Excel
- PowerPoint
- Spanish
- Project Planning
- Process Improvement
- Process Design
- PMBOK
- PMP
- Visio
- MS Project
- Business Analysis
- Business Intelligence
- Customer Satisfaction
- Customer Experience Management
- Customer Experience
- Presentations
- Business Process Improvement
- Business Process Design
- Business Process
- Análisis de negocio
- Inglés
- Liderazgo de equipos
- Administración y dirección de empresas
- Servicio de atención al cliente
- Gestión de proyectos
- Mejora de procesos de negocio
- Gestión y motivación de equipos
- Inteligencia empresarial
- Experiencia del cliente
- Procesos de negocio
- Redes sociales
- Mejora de procesos
- Español
- Satisfacción del cliente
- Leadership
- Marketing
- Research
Horacio Pérez Summary
- Horacio Pérez, based in London, GB, is currently a Customer relations and Operations Director at Verisure. Horacio Pérez brings experience from previous roles at Securitas Direct España. Horacio Pérez holds a 2014 - 2015 Master's degree in Programa Ejecutivo en Experiencia de Cliente @ Escuela de Organización Industrial. With a robust skill set that includes Team Building, Customer Service, Management, Team Leadership, English and more. Horacio Pérez has 1 emails and 1 mobile phone numbers on RocketReach.
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