Horacio Canavesi Email
CEO @ Helpia
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Horacio Canavesi Location
- Montevideo, UY
Horacio Canavesi Work
- CEO @ (August 2022 - Present)
- Comité ejecutivo @ (May 2022 - July 2025)
- Sales and Operations Director CVC Argentina ( Almundo - Avantrip - Biblos ) @ (September 2021 - July 2022)
- Comite directivo @ (June 2019 - April 2022)
- Sales and Expansion Senior Regional Manager @ (December 2018 - August 2021)
- Mice and Corporate Commercial Manager @ (July 2017 - December 2018)
- Sales and Services Manager @ (June 2017 - February 2018)
- Sales and Customer Service Manager @ (June 2016 - June 2017)
- Senior Sales and Operations Manager @ (June 2014 - June 2016)
- Enterprise Sales Manager Latam @ (December 2013 - June 2014)
- Business and Commercial Manager @ (May 2009 - June 2013)
- Regional Operations Manager @ (February 2006 - May 2009)
- Head Customer Service @ Atento en Argentina (January 2005 - February 2006)
Horacio Canavesi Education
- IAE Business School
(Planificación estratégica)
- ESEADE
(Estrategias de Omnicanalidad y e-Commerce)
- IESE Business School
(Digital Tranformation)
- The Lean Six Sigma Company
Black Belt
- Universidad Católica de Salta
(Relaciones públicas e institucionales)
Horacio Canavesi Skills
- Call Center
- BPO
- Call Centers
- Team Management
- COPC
- Contact Centers
- Telecommunications
- Outsourcing
- Team Leadership
- ITIL
- Workforce Management
- CRM
- Customer Experience
- Customer Satisfaction
- Pre-sales
- PMO
- IT Service Management
- Strategic Planning
- VoIP
- Service Delivery
- Management
- Planificación estratégica
- Administración y dirección de empresas
- Dirección y desarrollo de equipos de trabajo
- Subcontratación de procesos empresariales
- Liderazgo de equipos
- Experiencia del cliente
- Centros de contacto
- Subcontratación
- Negociación
- Telecomunicaciones
- Estrategia empresarial
- Centro de llamadas
- Gestión de relaciones con clientes
- Estrategia de mercadotecnia
- Español
- Inglés
- Microsoft Office
- Satisfacción del cliente
- Biblioteca de infraestructura de tecnologías de información
- Strategy
- Customer Service
- Pre Sales
- Ike
- Negotiation
- Business Strategy
Horacio Canavesi Summary
- Horacio Canavesi, based in Montevideo, UY, is currently a CEO at Helpia. Horacio Canavesi brings experience from previous roles at Asociación Argentina de Marcas y Franquicias, CVC CORP and Almundo. Horacio Canavesi holds a IAE Business School. With a robust skill set that includes Call Center, BPO, Call Centers, Team Management, COPC and more. Horacio Canavesi has 3 emails on RocketReach.
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