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Hope Rufrano Location
Huntington Beach, CA, US
Hope Rufrano Work
Director of Customer Experience @ (March 2021 - Present)
Director of Customer Experience @ (April 2021 - Present)
Customer Experience Manager @ (August 2012 - March 2021)
Manager Account Services @ (January 2009 - January 2012)
Customer Service Manager @ (January 2007 - January 2009)
Customer Service Supervisor @ (January 2005 - January 2007)
Hope Rufrano Education
North Carolina State University
Bachelor Of Arts (Communication)
Hope Rufrano Skills
Goal-driven leader
Manage Client Relationships
Customer Experience
Client Development
Process Improvement
Project Management
Problem Solving
Staff Development
Training Delivery
Performance Metrics
Trade Shows
Communication
Account Management
Contract Negotiation
Revenue
Salesforce.com
B2B
Customer Satisfaction
Lead Generation
Cross-functional Team Leadership
Hope Rufrano Summary
Hope Rufrano, based in Huntington Beach, CA, US, is currently a Director of Customer Experience at Dunlop Sports Americas. Hope Rufrano brings experience from previous roles at Srixon/ Cleveland Golf/ Xxio and Iron Mountain. Hope Rufrano holds a Bachelor Of Arts in Communication @ North Carolina State University. With a robust skill set that includes Goal-driven leader, Manage Client Relationships, Customer Experience, Client Development, Process Improvement and more. Hope Rufrano has 2 emails on RocketReach.
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