HOPE HOLDING COMPANY LIMITED Information

Vision Our vision is of a world where enterprise, teamwork, honesty and mutual respect build and improve the communities that the HOPE operates in and beyond. Mission Our mission is to grow and expand our businesses in order to give back to the communities we serve. CORE VALUES Customer Focus We are conscious that our customers pay our salaries and that our livelihoods depend on winning their and supporting them in their home and or business. Our customer culture is because we combine ability with heartfelt willingness to deliver . Honesty and Respect It is the built on honesty and respect that governs inner leadership which is critical for a successful company. How we communicate defines who we are. We treat others the way we would like to be treated. We listen to and support each other. We give credit when credit is due and when we criticize it is always constructive and fair. We are in our dealings with other but never rude. Respond fast, move faster The world is rapidly, both in terms of product development and commercial outlook. It is not enough to be ready, we have to be ready for the even if we have to reinvent ourselves over and over again. Spot trends, think up strategies, make alliances, align, execute and respect Be Proactive We value our but will constantly look for ways to improve the way we work, and the environment we work in. We to always do things better and we are conscious that in order to be successful, we should never stop learning. We know that we need to take in order to pursue new ideas and to make progress and we do so with and an open mind. Align and Unite Naturally we each work independently because we have different priorities, workloads and schedule but we also know that and are essential in order to deliver on our commitments. We align behind common values, promises and objectives that unite us and set our . Together we are many pulses, one beat.