Hope Downs Email & Phone Number
911 Director @ New Hanover County
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Hope Downs Location
- Wilmington, NC, US
Hope Downs Work
- 2019 -now 911 Director @
- 2017 -2019 Director @ Southern Idaho Regional Communications Center
- 2016 -2017 911 Director @ Baker County Consolidated 911 Dispatch
- 2013 -2016 Quality Assurance Officer @ City of Augusta
- 2006 -2013 Lead Telecommunicator @
- 2002 -2006 Telecommunicator @ Monroeville Police Department
Hope Downs Education
- Troy University Troy AL
Bachelor of Science (B.S.) (Human Services & Communications with the Deaf and Hearing Impaired)
2006-2009 - Alabama Southern Community College
Associate of Science (A.S.) (General Studies)
2002-2004
Hope Downs Skills
- Policy Writing
- Project Management
- Quality Assurance
- Dispatching
- Emergency Management
- Customer Service
- Training
- Executive Management
- Executive Coaching
- Train the Trainer
- Quality Management
- Quality Control
- Program Management
- Operations Management
- Employee Recognition
- Leadership Development
- Organizational Leadership
- Accounting
- Budgeting
- Budget Management
- Positive Employee Relations
- Computer Aided Dispatch
- E-911
- Open Records
- U.S. Federal Communications Commission (FCC)
- Research
- Community Outreach
- Public Speaking
- Positive Work Environment
- Coaching
- Office Administration
- Policy Development
- Leadership
- Employee Loyalty
- Employee Learning & Development
- Instructor-led Training
Hope Downs Summary
- Hope Downs, based in Wilmington, NC, US, is currently a 911 Director at New Hanover County. Hope Downs brings experience from previous roles at Southern Idaho Regional Communications Center, Baker County Consolidated 911 Dispatch, City of Augusta and Troy Police Dept. Hope Downs holds a 2006 - 2009 Bachelor of Science (B.S.) in Human Services & Communications with the Deaf and Hearing Impaired @ Troy University Troy AL. With a robust skill set that includes Policy Writing, Project Management, Quality Assurance, Dispatching, Emergency Management and more. Hope Downs has 2 emails on RocketReach.
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