Call Center Sales Manager @ EBSCO TeleServices (April 2011 - October 2013)
Sales Trainer @ (February 2010 - March 2011)
Business Account Manager and Team Lead @ (January 2009 - January 2010)
Digital Marketing and Sales Manager @ Spugnort's World Gaming Network (February 2006 - January 2009)
Hope Brown Education
Minerva High School 1992
Hope Brown Skills
Account Management
Agent for Change
B2B
Business-to-Business (B2B)
Call Centers
Coaching
Conflict Resolution
Cross-functional Coordination
Cross-sector Collaboration
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Direct Sales
Employee Engagement
Employee Recognition
Employee Rewards Programs
Employee Training
Forecasting
Great Motivator
Highly detail oriented
Inside Sales
Interviewing
Lead Generation
Lead Qualification
Leadership
Management
Managing Project Budgets
Marketing
Marketing Strategy
Microsoft Office
Motivated self-starter
Multi-channel Marketing
Oral & Written Communication Skills
Organized Multi-tasker
Positive Can-do Attitude
Program Development
Recruiting
Sales
Sales Management
Sales Process
Salesforce Sales Cloud
Salesforce Training
Salesforce.com
Social Media Marketing
Solution Selling
Staff Development
Staff Management
Strategic Planning
Strategy Implementation
Talent Development
Team Building
Team Leadership
Time Management
Training
Work Ethic
Customer Relationship Management Crm
Organized Multi Tasker
Motivated Self Starter
Oral and Written Communication Skills
Positive Can Do Attitude
Business to Business B2b
Customer Relationship Management
Business to Business
Hope Brown Summary
Hope Brown, based in Fairmont, WV, US, is currently a Sales Director at American Red Cross. Hope Brown brings experience from previous roles at TTEC, Donor Care Center, Inc. (DCCI) and EBSCO TeleServices. Hope Brown holds a Minerva High School. With a robust skill set that includes Account Management, Agent for Change, B2B, Business-to-Business (B2B), Call Centers and more. Hope Brown has 2 emails and 1 mobile phone numbers on RocketReach.
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