Hoory Information

Hoory is an AI-powered customer support assistant that helps you automate customer communications and provide 24/7 support with zero delays. With Hoory, your business enters the world of lightning-fast, flawless customer experiences! Powered by cutting-edge technologies like conversational AI, machine learning, and natural language processing, Hoory isn't just about automation – it's about understanding your customers inside out, delivering spot-on responses, and keeping them coming back for more, all while slashing costs and saving you time. You can explore the features section below, where we detail the core functionalities of Hoory, showcasing its advanced capabilities in transforming customer support. Key Features Knowledge-Based AI Assistant Train your knowledge-based AI assistant to respond to repetitive queries, ensuring a high customer satisfaction score around the clock. Rule-Based AI Assistant Design custom conversation flows with your rule-based AI assistant and create a dynamic structure of customer interactions. Omni-Channel Inbox Centralize messages from various channels into a single, easy-to-navigate inbox to stay connected and track all conversations from a bird's-eye view. Multilingual Text & Audio Support Break language barriers by communicating with text and audio in 100+ languages. Automation Set up automation rules to streamline existing support processes. Macros Use macros to build custom action sequences and run them with one click. Advanced Reporting and Analysis Attain a comprehensive view of support performance through diverse analytical metrics.