Hong 王宏 Email

Senior Manager Technical Service @ Central Customer Service @ S Mart

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Hong 王宏's Location

Chaoyang Qu, Beijing, China

Hong 王宏's Work

Senior Manager Technical Service @ Central Customer Service @ S Mart
Head of Customer Service and Operation @ KAIYUN Motors
Senior Manager Warranty and Product Compliance @ Customer Service @ Volvo Car UK

Product Quality Analysis and Reporting @ Aftersales @ BMW Brilliance Automotive
Technical Service, Warranty and Goodwill, Quality Reporting and Service Campaign @ Aftersales @ Beijing Benz Automotive Co., Ltd.
Quality Continuous Improvement @ Quality Management @ Jeep Nederland
Auto Testing Engineering Research and Development Center @ Beiqi Foton Motor Co., Ltd.

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Hong 王宏's Education

Beijing Jiaotong University
Masters (Industrial Engineering)
2012 - 2015
Jilin University
Bachelors (Engineering)
1999 - 2003

Hong 王宏's Skills

Automotive
Quality Management
Manufacturing

Warranty
Aftersales
Management
Automotive Electronics
Vehicles
5s
Supplier Quality

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Hong 王宏's Summary

Hong 王宏, based in Chaoyang Qu, Beijing, China, is currently a Senior Manager Technical Service @ Central Customer Service at Smart Automobile Pte LTD, bringing experience from previous roles at Kaiyun Motors, Volvo Car Group, BMW Brilliance Automotive and Beijing Benz Automotive Co., Ltd.. Hong 王宏 holds a 2012 - 2015 Masters in Industrial Engineering @ Beijing Jiaotong University. With a robust skill set that includes Automotive, Quality Management, Manufacturing, Warranty, Aftersales and more, Hong 王宏 contributes valuable insights to the industry.