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123-reg is headquartered in England and is a domain registrar and web hosting company. The company claims to be the UK's largest accredited domain registrar that provides Internet services to small- and medium-sized business. Up until 2017, 123-reg was part of Host Europe Group (HEG), which at the time, was Europe's largest privately owned hosting company.

Google Maps is a web-based service that enables users to find local businesses, view maps, get driving directions, and more.

Twitter is a microblogging and social networking service on which users post and interact with messages known as "tweets".

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

JavaScript is the programming language of HTML and the Web.

Microsoft Exchange Online is a hosted email for business.

Microsoft Outlook is an personal information manager from microsoft which helps users communicate, manage schedules & find what they need quickly & easily.

Zendesk is an cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction.

reCAPTCHA is a CAPTCHA-like system designed by Google to establish that a computer user is human.

Zopim, a Zendesk product, offers Live Chat based customer engagement and customer support solutions