Holly M. Email
Agile Coach @ BCubed Engineering Corp
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Holly M. Location
- United States
Holly M. Work
- Agile Coach @ (March 2026 - Present)
- Agile Coach @ (December 2024 - Present)
- Associate Client Manager - Digital and Automated Solutions @ (August 2021 - May 2024)
- System Administrator - Jira, Service Desk and Confluence @ (February 2020 - August 2021)
- Deployment Specialist @ (November 2018 - February 2020)
- Technical Support Engineer @ ReverseVision (April 2018 - November 2018)
- Application Support Analyst @ (April 2014 - March 2018)
- [Temp] Jr. Project Manager - WWS QA Continual Service Improvement [CSI] @ (September 2017 - February 2018)
- Technical Support Analyst - Tier II @ (April 2013 - June 2014)
- Customer Service Account Representative @ (October 2011 - April 2013)
Holly M. Skills
- Account Management
- Administrative Organization
- Agile & Waterfall Methodologies
- Agile Methodologies
- Agile Project Management
- Analytical Techniques
- Application Lifecycle Management
- Application Performance Management
- Basecamp
- Business Analysis
- Business Development
- Business Planning
- Business Process Automation
- Business Process Improvement
- Business Reviews
- Business Systems Analysis
- Client Development
- Communication
- Confluence
- Contact Centers
- Content Management
- Continual Service Improvement
- Creative Problem Solving
- Cross-functional Team Leadership
- Customer Advocacy
- Customer Engagement
- Customer Product Training
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Data Analysis
- Digital Consulting
- Digital Product Development
- Digital Strategy
- Digital Transformation
- Executive Presentation
- Go-to-Market Strategy
- IT Integration
- IT Service Delivery
- IT Service Management
- ITIL
- Implementation Plans
- Incident Response
- Internet Information Services (IIS)
- JIRA Administration
- Key Performance Indicators
- Market Research
- Microsoft Office
- Microsoft SQL Server
- Migration Planning
- MySQL
- New Business Opportunities
- Operating Models
- Performance Testing
- Postman API
- Process Analysis
- Process Automation
- Process Design
- Process Improvement
- Quality Assurance
- Release Management
- Request for Proposal (RFP)
- Requirements Analysis
- Requirements Workshops
- Root Cause Analysis
- Sales Analysis
- Sales Enablement
- Service Delivery Management
- Service Delivery Models
- Service Level Objectives
- Software Deployment Documentation
- Software Deployment Testing
- Software Documentation
- Software Implementation
- Software Testing
- Software Troubleshooting
- Strategic Planning
- Strategic Roadmaps
- Technical Documentation
- Technical Project Leadership
- Technical Support
- Technical Training
- Troubleshooting
- Visio
- Windows Server
- Workflow Automation
- Workshop Development
Holly M. Summary
- Holly M., based in United States, is currently a Agile Coach at BCubed Engineering Corporation. Holly M. brings experience from previous roles at BlackSea Technologies, World Wide Technology, General Dynamics NASSCO and Procede Software. With a robust skill set that includes Account Management, Administrative Organization, Agile & Waterfall Methodologies, Agile Methodologies, Agile Project Management and more.
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