Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.
VMware Server is a free virtualization product for Windows and Linux servers with enterprise-class support. It enables companies to partition a physical server into multiple virtual machines and to start experiencing the benefits of virtualization.
VMware vSphere is a concentrates on the architecture, hardware, and software in the standard and enterprise plus editions of vSphere 6, which offers better scale, resilience, and fault tolerance than ever before.
AT&T is a US-based telecoms company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US.
Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.
Avaya Aura Contact Center (AACC) is an all-in-one omnichannel contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.
Avaya Aura Experience Portal provides organizations with a single point of orchestration for all automated, multimedia, self service and integrated voice response (IVR) applications across inbound phone or video, as well as outbound phone, email, or SMS applications.
Avaya Flare Experience provides enterprise users with simple access to all the communication channels in a single interface. Delivered on the Avaya Desktop Video Device, the Avaya Flare Experience offers quick and easy access to real-time communications and collaboration tools. It's capabilities include desktop video, social media, audio/video/web conferencing, multiple directories, presence, instant messaging, and contextual history.
Avaya Voice Portal is a Web based and speech enabled interactive voice response system that can accept both traditional DTMF touch tone inputs and prerecorded audio files for output, and VoiceXML2.0 compliant speech applications to guide callers through call flows.
Cisco Unity Connection is a robust unified messaging and voicemail solution that provides users with flexible message access options and IT with management simplicity.
Microsoft Project helps users plan projects and collaborate from virtually anywhere with the right tools for project managers, project teams, and decision makers.
Microsoft SharePoint is a web-based collaborative platform which is primarily used for storing and sharing documents, and communicating information across organization.
Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.
Cisco Packaged Contact Center Enterprise (Packaged CCE) customer care solution helps businesses and organizations deliver a connected digital experience, enabling them to provide contextual, continuous, and capability-rich journeys for customers, across time and channels.
Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent.
Fortinet FortiGate Secure Web Gateway (SWG) solution provides an end-to-end secure web experience with URL filtering, data loss prevention, and advanced malware protection including remote browser isolation to defend users from internet-borne threats, and to help enterprises enforce internet policy compliance.
Sourcefire develops network security hardware and software. Sourcefire FirePOWER network security appliances are based on Snort, an open-source Intrusion Detection System (IDS) and its NGIPS solutions (Next-Gen Intrusion Prevention Systems) is based on the core competencies of contextual awareness & automation recognised by Gartner as key ingredients of a next-gen network intrusion prevention system.
Symantec Data Loss Prevention (DLP) solution discovers, monitors, and protects sensitive data wherever it goes – across cloud apps, endpoints, networks and data centers.
Cisco Routers provides intent-based networking for the WAN, LAN, and cloud. These routers include advanced analytics, application optimization, automated provisioning, and integrated security to deliver a complete solution.
Cisco Unified Contact Center Express (UCCX) is a "contact center in a box" that provides a secure and easy to deploy customer interaction management solution for up to 400 agents.
Cisco VPN is the designs, manufactures, and sells internet protocol based networking and other products related to the communications and information technology industry worldwide.
Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.
jQuery is a cross-platform JavaScript library designed to simplify the client-side scripting of HTML. It is free, open-source software using the permissive MIT License. Web analysis indicates that it is the most widely deployed JavaScript library by a large margin.
PHP: Hypertext Preprocessor is a server-side scripting language designed for Web development, but also used as a general-purpose programming language. PHP code may be embedded into HTML code, or it can be used in combination with various web template systems, web content management systems, and web frameworks.
Hotjar is a complete website and mobile analytics tool enabling web developers, UI designers, analysts, digital marketers & more, to optimize the usability and conversion rate of their websites.
Microsoft Power BI converts data into rich interactive visualizations, utilizing business analytics tools to share dashboard-based insights across all devices.
QlikView is a business discovery platform which delivers self-service BI and insights by providing teams with the tools to build guided analytics applications.
Qlik Sense is a sales management and data analytics application that gives customers sales, profit and loss reports displayed in colourful and customizable charts and sheets. Qlik Sense lets customers build dynamic dashboards and personalized reports for individuals in customers company which in turn promote meaningful insights as well as visuals.It helps identify areas of financial crisis and potential from within customers enterprise.
Microsoft Dynamics with its intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives clients choice. Start with just what customrs need to run clients business and delight customers.
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