At NFU Mutual, we do things differently. We take the time to understand the needs of our customers, offering personal face-to-face service through more than 295 Agency offices nationwide. And, because we’re a mutual, the people that matter to us most are our customers.
When we started in 1910, our aim was to encourage farmers around Stratford-upon-Avon into the newly established farming union through cost price insurance. Before long, the business expanded beyond it's Midlands home, establishing branches across the United Kingdom.
As farming diversified, so did we. Growing beyond agricultural insurance we used our life assurance, investments and pensions expertise to provide individuals and businesses with our renowned customer service.
Today, our people continue to build relationships with their local communities, taking the time to understand their individual needs so that we can offer the insurance cover appropriate to them.
Thanks for stopping by to find out more about us. We’re one of the largest car and home insurers in the UK and part of an international group, which is headquartered in Brussels. We go back a fair bit too – 200 years to be exact.
Fast-forward to today and we’re proud to be one of the UK's leading providers of personal lines insurance and a certified Top Employer in the UK for five consecutive years, in 2022, 2023, 2024, 2025 and 2026.
Our UK team stands shoulder-to-shoulder with our most important people – our customers, brokers and partners.
We have more than 7 million customers and are proud to offer brilliant service when it matters. By having the customer at heart in everything we do, we scooped the Personal Lines Insurer of the Year Award at the British Insurance Awards in 2021, 2022, 2023, 2025 and 2026. Additionally, we received the Personal Lines Insurer of the Year Award at the Insurance Times Awards in 2021, 2023, 2024 and 2025, and achieved The Institute of Customer Service’s coveted ServiceMark with Distinction Accreditation.
In 2025 we also acquired esure Group with their customer facing brands and the motor and home underwriting arm of Saga (AICL) as part of our 20-year partnership with them.
Please note that we will only respond to private messages in working hours of 09:00 - 17:00.
Celebrating 75 years this year, Saga is a specialist provider of products and services for people over the age of 50, and one of the most trusted brands in the UK.
We are recognised for our high-quality products and exceptional standards of service. These range from award winning Cruises and holidays to insurance products, personal finance and our much-loved Saga Magazine and wider publishing business.
We are a dynamic business with a clear purpose: to create exceptional products and services for people over 50.
We are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and career progression. We value diversity not just because it is the right thing to do, but because diverse teams thrive. Through our colleague networks and wider People Strategy we’re dedicated to creating a culture where every colleague feels they belong.
We are also passionate about being a driver for positive change in our communities and we’re proud to support many brilliant causes as part of this.