HighSpeed PC Information

HighSpeedPC, LLC was founded in the summer of 1999 and based on a love for cool PC gear and a few simple principles many of which are overlooked by online retailers: 1) Good, old fashioned personal customer service. We value your business and want you to come back! So we're here for you and want to help before, during, and after you place your order. Our customer service is one thing that separates us from the pack. If you have any questions about our products, your order status, if you have a problem, concern or just want to chat, you can email me here and I'll make sure you're taken care of. We reply to your email very quickly, and so far 100% of all our customer's issues have been dealt with positively via email. We are also very proud of our status on Reseller Ratings.com . The comments left by our customers speak for themselves and I encourage you to see for yourself what people say about us. 2) Keep the customer informed. I have ordered some things from other stores online and wondered if they even got my order, no order or shipping confirmation, another example of what not to do. When you order with us you receive an instant automated receipt, soon after we receive your order we send you a personal order confirmation email, then another email to let you know your order has shipped out and when to expect it. This formula has worked well according to our customers.