Higher Ed Support Information

Higher Ed Support helps colleges and universities identify what is limiting enrollment growth and what to do about it. For more than a decade, HES has worked with higher education institutions across the country on enrollment strategy, admissions operations, student recruitment, marketing, and enrollment performance. Our approach is practical and data-informed. We look beyond top-line enrollment numbers to understand what is happening throughout the enrollment operation. From individual academic programs and market demand to recruitment strategy, admissions processes, conversion performance, staffing, and the prospective student experience. Our work includes: • Program Enrollment Assessments: Evaluating individual academic programs using institutional performance data, market conditions, competitive positioning, enrollment trends, and recruitment performance to identify opportunities for growth. • Enrollment Management Consulting: Helping institutions diagnose enrollment challenges, strengthen strategy, improve processes, and develop practical plans for sustainable enrollment growth. • Admissions Operations & Performance: Reviewing admissions structures, processes, staffing, communication, follow-up, conversion practices, and performance to identify opportunities for improvement. • Recruitment & Marketing Strategy: Connecting marketing investment to enrollment outcomes and helping institutions move beyond lead generation toward strategies designed to produce qualified applicants and enrolled students. • Admissions Assistance: Providing additional admissions capacity and support when institutions need experienced resources to complement their internal teams. HES was founded on a simple idea: enrollment challenges rarely have just one cause. Understanding what is happening, and why, requires looking at the entire enrollment ecosystem. Our job is to help institutions find those answers and turn them into action. Visit our website to learn more!