heyrise Information

Heyrise AI turns conversations across email, chat, WhatsApp and voice into baskets, quotes and orders by connecting your digital commerce services with the expertise of your sales teams. Every customer treated like customer #1 Fast, expert answers at any hour, in any language, on any channel, whatever the size of the account. The way your best people sell is what gets scaled. AI where possible, your people where it matters. Many of your customers will not use another portal, and most are not set up for EDI. They email, message or call, and they expect a quote or an order without changing channel. From there, requirements must be clarified, products identified, and orders entered into your digital commerce services. For more than 20 years, the team behind Heyrise has built digital commerce services, from customer experience and e-commerce to order processes and backend integrations. But one challenge remained: many customer inquiries and orders still happen outside self-service commerce, across email, chat, WhatsApp and voice. Heyrise AI meets this challenge by turning conversations into baskets, quotes and orders by connecting to the digital ecosystem your business already works in.