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Hetal R Location
Los Angeles, CA, US
Hetal R Work
2023 -now Patient Experience Manager @
2022 -2023 Patient Experience Specialist @
2021 -2022 Project Manager, Quality Initiatives Member Experience - 5 STAR @
2018 -2021 Regional Patient Experience Manager @
2017 -2018 Quality Improvement Coordinator- 5 STAR @
2017 -2017 Event Assistant @
2017 -2017 Heart Walk Campaign Intern @
2015 -2017 Legacy Leader Coordinator @
2015 -2017 Patient Experience Lead Admin Intern @
2015 -2015 Patient Experience Lead Intern @
2014 -2014 Patient Experience Intern @
Hetal R Education
California State University-Los Angeles
Master of Science - MS (Healthcare Management)
2017-2019
California State University, Fullerton
Bachelor of Science - BS (Health Science)
Hetal R Skills
Healthcare Effectiveness Data and Information Set (HEDIS)
Hospitals
HCAHPS
Healthcare
Healthcare Management
Public Health
Public Relations
Patient Experience
Customer Relationship Management (CRM)
Electronic Medical Record (EMR)
Microsoft Office
SPSS
Microsoft Outlook
Visio
Microsoft Power BI
Microsoft Teams
Adobe Photoshop
Microsoft Excel
Customer Service
Leadership
Public Speaking
Fundraising
Management
Communication
Hindi
Gujarati
process improvment
Public Health Education
Allscripts
EZMember
Process Improvement
ED CAHPS
Hetal R Summary
Hetal R, based in Los Angeles, CA, US, is currently a Patient Experience Manager at AltaMed Health Services. Hetal R brings experience from previous roles at AltaMed Health Services, SCAN Health Plan, Prime Healthcare and Alignment Healthcare. Hetal R holds a 2017 - 2019 Master of Science - MS in Healthcare Management @ California State University-Los Angeles. With a robust skill set that includes Healthcare Effectiveness Data and Information Set (HEDIS), Hospitals, HCAHPS, Healthcare, Healthcare Management and more. Hetal R has 2 emails and 1 mobile phone numbers on RocketReach.
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