Hetal Pradeep Email
Deputy Manager and Operations Trainer @ Federal Operations and Services Ltd (FedServ)
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Hetal Pradeep Location
- Kochi, KL, IN
Hetal Pradeep Work
- 2023 -now Deputy Manager and Operations Trainer @
- 2022 -2023 Trainer and Senior Team Lead @
- 2021 -2023 Operations Team Lead @
- 2017 -2021 Assistant Professor @ Mes college kochi
- 2013 -2015 MIS Coordinator @ Sarva Shiksha Abhiyan (SSA)
- 2010 -2012 System Engineer @
Hetal Pradeep Education
- Amrita University, Amritapuri Campus
Master of Computer Applications - MCA (Computer/Information Technology Administration and Management)
2007-2010 - Mahatma Gandhi University
Bachelor of Science - BS (Mathematics)
2004-2007
Hetal Pradeep Skills
- Performance Reviews
- Customer Relations
- Daily Reports
- Team Building
- Coaching
- Build Strong Relationships
- Business Process Outsourcing (BPO)
- Client Requirements
- Corrective Actions
- Regulatory Standards
- Team Coordination
- Microsoft Products
- Digital Content
- Interpersonal Relationships
- Learning Management Systems
- Training Management
- Needs Assessment
- Operations Management
- Banking Operations
- Email Etiquette
- Key Performance Indicators
- Back Office Operations
- Performance Management
- Standard Operating Procedure (SOP)
- Presentations
- Written Communication
- Mentoring
- Six Sigma
- Project Management
- Leadership
- External Relationships
- Easily Adaptable
- Multitasking
- Administrative Assistance
- Training and Development (HR)
- IT Management
- Critical Thinking
- Root Cause Analysis
- Operational Excellence
- Troubleshooting
- Customer Service
- Knowledge Acquisition
- Attention to Detail
- Teamwork
- Information Technology
- Operations
- Organization Skills
- Time Management
- Management Information Systems (MIS)
- Customer Satisfaction
- Oral Communication
- Confidentiality
- Computer Literacy
- Manufacturing Process Improvement
- Interpersonal Skills
- Sensitive Issues
- Team Management
- Mathematics
- HTML
- Mathematics Education
- Computer Science
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- C++
- SQL
- Analytical Skills
- English
- Problem Solving
- good communication
Hetal Pradeep Summary
- Hetal Pradeep, based in Kochi, KL, IN, is currently a Deputy Manager and Operations Trainer at Federal Operations and Services Ltd (FedServ). Hetal Pradeep brings experience from previous roles at Federal Operations and Services Ltd (FedServ), Mes college kochi and Sarva Shiksha Abhiyan (SSA). Hetal Pradeep holds a 2007 - 2010 Master of Computer Applications - MCA in Computer/Information Technology Administration and Management @ Amrita University, Amritapuri Campus. With a robust skill set that includes Performance Reviews, Customer Relations, Daily Reports, Team Building, Coaching and more. Hetal Pradeep has 2 emails on RocketReach.
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