Hesham Ali Email
IT Infrastructure and Operations Manager @ Union Group
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Hesham Ali Location
- Cairo, Cairo Governorate, EG
Hesham Ali Work
- IT Advisor (Consultant) @ (October 2025 - Present)
- IT Infrastructure and Operations Manager @ (October 2023 - Present)
- IT Infrastructure Section Head @ (July 2021 - September 2023)
- IT System Administrator Section Head @ (January 2020 - June 2021)
- IT System Administrator Supervisor @ (January 2018 - December 2019)
- IT System Administrator Senior Specialist @ (January 2016 - December 2017)
- IT System Administrator Specialist @ (January 2014 - December 2015)
- IT Support Specialist @ (August 2012 - April 2013)
- Technical Support Representative @ (September 2009 - July 2012)
- IT System Administrator Section Head @ (January 2020 - June 2021)
- IT System Administrator Supervisor @ (January 2018 - December 2019)
- IT System Administrator Senior Specialist @ (January 2016 - December 2017)
- IT System Administrator Specialist @ (January 2014 - December 2015)
Hesham Ali Education
- Arab Academy for Science, Technology and Maritime Transport
Master of Business Administration - MBA
2023-2025 - Ain Shams University
Bachelor of Science - BS (Computer Science)
2004-2009
Hesham Ali Skills
- Service Desk
- Mentoring
- Microsoft Azure
- Virtualization
- Cybersecurity
- IT Operations
- Information Technology
- Reporting & Analysis
- IT Management
- IT Integration
- Decision-Making
- Cost Effective
- Technology Trends
- Negotiation
- IT Service Management
- Change Management
- Troubleshooting
- ITIL
- Active Directory
- Time Management
- Multi-Site Operations
- Budget Management
- Technical Support
- IT Infrastructure Management
- Strategic Planning
- Vulnerability Assessment
- High Availability (HA)
- Analytical Skills
- Cloud Services
- IT Projects
- Capacity Planning
- Workload Prioritization
- Presentations
- IT Strategy
- Business Planning
- Optimization
- Connectivity
- Technology Leadership
- Strategy
- Problem Solving
- Team Management
- Team Leadership
- Cloud Management
- Project Plans
- Infrastructure Management
- Contract Negotiation
- Technology Management
- Leadership
- Infrastructure
- Information Technology Infrastructure
- Windows Administration
- Defining Requirements
- Appraisal
- Computer Hardware
- Network Administration
- English
- Data Center Virtualization
- Computer Science
- Remote Control
- Networking
- Microsoft Intune
- PXE
- RMS
- LDAP
- Dynamic Host Configuration Protocol (DHCP)
- DNS Server
- Azure Active Directory
- Disaster Recovery
- Service-Level Agreements (SLA)
- Microsoft Products
- Cloud Computing
- Data Centers
- Symantec Backup
- Palo Alto Networks
- Fortinet
- Kaspersky Antivirus
- Veeam
- Hyper-V
- Microsoft 365
- System Administration
- Windows Server
- System Center Suite
- Project Management
Hesham Ali Summary
- Hesham Ali, based in Cairo, Cairo Governorate, EG, is currently a IT Infrastructure and Operations Manager at Union Group. Hesham Ali brings experience from previous roles at Uptime Institute, EMEC and Global Auto Group. Hesham Ali holds a 2023 - 2025 Master of Business Administration - MBA @ Arab Academy for Science, Technology and Maritime Transport. With a robust skill set that includes Service Desk, Mentoring, Microsoft Azure, Virtualization, Cybersecurity and more. Hesham Ali has 3 emails on RocketReach.
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Hesham Ali
IT Infrastructure and Operations Manager
Cairo, Cairo Governorate, EG
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