Pharmacy Simplified. We leverage service and technology to simplify the management of complex medication regimens for the 32 million people taking more than 5 medications a month. PillPack uses design to create an unparalleled patient experience that is both satisfying and effective.
[ CareZone was acquired by Walmart in 2020. ]
CareZone makes it easy to manage multiple medications and organize health information from your smartphone.
Co-founded by Jonathan Schwartz and Walter Smith, CareZone is based in San Francisco, with an additional office in Seattle.
Medisafe is the leading enterprise patient engagement platform redefining how pharmaceutical companies support patients across the treatment journey. We replace fragmented point solutions with a unified, behavior-driven infrastructure.
By centralizing patient support into one system, we empower pharma teams to deliver a personalized brand experience at portfolio scale.
Our Core Capabilities:
- JITI (Just-In-Time Interventions): Our AI engine predicts patient risk and delivers personalized support to reduce drop-off.
- Omnichannel Coordination: Meeting patients where they are—across mobile, web, voice, and hub services—to ensure a seamless experience.
- Behavioral Data Insights: Leveraging over a decade of real-world data to identify adherence trends and optimize intervention strategies.
- Portfolio-Wide Scaling: One infrastructure to manage engagement across multiple brands, therapies, and global markets.
We don’t just send reminders; we manage the complex variables of the patient journey. By leveraging millions of data points collected over 12 years, Medisafe drives measurable improvements in medication adherence, long-term persistence, and patient retention. Our platform provides the Real-World Evidence (RWE) pharma needs to optimize Time to Fill (TTF), mitigate therapy drop-off, and improve health outcomes at scale.
This is the new model of patient support: predictive, personalized, and built to drive lasting therapy persistence.
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