Hernán Concha's Location
Colina, CL
Hernán Concha's Work
- Consultor Senior @ ActiveIT Consultores
- Subgerente Cobranzas @ Claro VTR
- Gerente Operaciones Comerciales, Crédito y Riesgo @ Claro Chile S.A.
- Gerente de Proyectos y Procesos - Mercado B2C @ Claro Chile S.A.
- Gerente de Planificación y Gestión Comercial - Mercado B2C @ Claro Chile S.A.
- Gerente Servicio al Cliente - Mercado B2C @ Telmex
- Gerente Servicio al Cliente - Mercado B2B @ Telmex
- Jefe Departamento Facturación y Cobranza @ Chilesat 171
- Jefe Departamento Ingeniería de Proceso @ Chilesat 171
- Analista de Gestión de procesos @ Chilesat 171
Hernán Concha's Education
- IZO
Certificación CEM Expert (Customer Experience Management)
2019 - 2019 - Vertical Consultores (Rodrigo Jordán)
Diplomado (Liderazgo y Coaching)
2009 - 2010 - Universidad de los Andes (CL)
Diplomado (Gestión Estratégica de empresas)
2008 - 2009
- Universidad Tecnológica Metropolitana
Ingeniería (Industrial)
1987 - 1992
Hernán Concha's Skills
- Telecomunicaciones
- Inteligencia empresarial
- Liderazgo de equipos
- Plan de negocio
- Experiencia del cliente
- Customer Service
- Voz por protocolo Internet
- Mercadotecnia
- Estrategia de mercadotecnia
- Business Intelligence
Hernán Concha's Summary
Hernán Concha, based in Colina, CL, is currently a Consultor Senior at ActiveIT Consultores, bringing experience from previous roles at Claro VTR and Claro Chile S.A.. Hernán Concha holds a 2019 - 2019 Certificación CEM Expert in Customer Experience Management @ IZO. With a robust skill set that includes Telecomunicaciones, Inteligencia empresarial, Liderazgo de equipos, Plan de negocio, Experiencia del cliente and more, Hernán Concha contributes valuable insights to the industry. Hernán Concha has 2 emails and 1 mobile phone number on RocketReach.
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