Heritage Overseas Competitors

As the global leader in trusted technology services, empowering secure mobility for governments and citizens, VFS Global embraces technological innovation, including Generative AI, to support governments and diplomatic missions worldwide. The company manages non-judgmental and administrative tasks related to applications for visa, passport, and consular services for its client governments, increasing productivity and enabling them to focus entirely on the critical task of assessment. With a responsible approach to technology development, adoption and integration, the company prioritises ethical practices and sustainability while serving as the trusted partner to 71 client governments. Operating over 4,200 Application Centres in 169 countries, VFS Global has efficiently processed more than 557 million transactions* since 2001. Headquartered in Zurich and Dubai, VFS Global is majority owned by Blackstone, the world’s largest alternative asset manager, along with minority shareholders including Swiss-based Kuoni and Hugentobler Foundation, Singapore based Temasek and UAE based Dubai Holdings. We are an employee-centric organisation, creating meaningful work opportunities and fostering successful careers. We have been recognised for our commitment to nurturing a diverse and inclusive workplace, empowering women in our workforce and promoting gender equality at all levels of the organisation. We’re proud to be Great Place to Work-certified in Nigeria, China, India, Ghana and UAE, and hold multiple international certifications in data privacy, anti-bribery systems, and customer satisfaction. * Comprising 344.15 million transactions by VFS Global and 212.94 million transactions by CiX Citizen Experience

With our three powerhouse brands—MakeMyTrip, Goibibo, and Redbus—we are proud pioneers of online travel in India. We empower millions of travelers with easy and instant travel solutions, offering a wide range of services, including flights, hotels, homestays, holiday packages, cabs, buses, and trains. Our recent expansions include successful corporate travel solutions, a travel suite for agents, and our entry into the Gulf market with tailored flight and hotel offerings. Launched in 2005 as India’s first online travel portal, MakeMyTrip revolutionized travel planning with user-friendly platforms and value-driven pricing. This innovation led to our NASDAQ listing in 2010, making us the first Indian travel company to achieve this milestone. Our commitment to excellence extends to our people, earning us recognition as one of India’s ‘Top 10 Best Companies to Work For’ for four consecutive years (2010-2013). In 2016, we were named the Best E-commerce Company by the Great Place to Work Institute. Today, with millions of online visitors and an offline presence of 60+ stores, MakeMyTrip continues to redefine travel by connecting people and places, one journey at a time.

Launched in July 2006, Cleartrip India Pvt Ltd. has emerged as India’s fastest-growing online travel technology company. In April 2021, Flipkart acquired 100% of Cleartrip’s shareholding, and subsequently Adani Enterprises acquired a significant minority stake in Cleartrip in October 2021. With an aggressive plan to emerge as a leading innovator in the industry, Cleartrip is on its way to building a differentiated value proposition for its customers looking for end-to-end travel solutions. With industry-first offerings such as ‘EzCancel, Flexifly, and TravelSafe’, Cleartrip has a clear vision to disrupt the OTA segment. Combining intuitive products with a customer-centric approach and a wide selection of flights and hotels, Cleartrip brings a unique selling point to market, offering convenience, choice, competitive prices, and exclusive content to its customers.