Herbert Guardado Email
Patient Experience Supervisor @ Hearing Care Solutions
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Herbert Guardado Location
- Littleton, CO, US
Herbert Guardado Work
- 2023 -now Patient Experience Supervisor @
- 2022 -2023 Sales Division @
- 2019 -2021 Manager of Retail Operations @
- 2013 -2019 Workforce Manager @
- 2011 -2013 Customer Service Floor Supervisor @
- 2009 -2011 Customer Service Team leader @
- 2008 -2009 Customer Service Representative @
- 2006 -2008 Customer Service Representative @
Herbert Guardado Education
- Universidad 'Francisco Gavidia'
Marketing and advertising
2011-2017
Herbert Guardado Skills
- Insurance
- Appointment Scheduling
- U.S. Health Insurance Portability and Accountability Act (HIPAA)
- Team Leadership
- Management
- Leadership
- Call Centers
- Customer Satisfaction
- Human Resources
- Staffing Services
- Business Analysis
- Marketing
- Trend Analysis
- Forecasting
- Analytical Skills
- Customer Experience
- Customer Relationship Management (CRM)
- Budget Monitoring
- Service-Level Agreements (SLA)
- Anti Money Laundering
- Financial Services
- Microsoft Excel
- Microsoft Products
- Microsoft Power BI
- Coaching
- Team Management
- Customer Service
- Staff Supervision
- Supervisory Skills
- Staff Management
- Coaching Staff
- Negotiation
- Customer Support
- Call Center Administration
- Call Center Architecture
- Performance Metrics
- Bonus
- Metrics
- Planning Budgeting & Forecasting
- Reports
- KPI Reports
- KPI Dashboards
- KPI Implementation
- Recruiting
- Training
- Strategy
- Strategic Planning
- Budgeting
- Customer Service Management
- Call Center Development
- Process Improvement
- Customer Service Representatives
Herbert Guardado Summary
- Herbert Guardado, based in Littleton, CO, US, is currently a Patient Experience Supervisor at Hearing Care Solutions. Herbert Guardado brings experience from previous roles at Ria Money Transfer and epay, a Euronet Worldwide Company. Herbert Guardado holds a 2011 - 2017 Marketing and advertising @ Universidad 'Francisco Gavidia'. With a robust skill set that includes Insurance, Appointment Scheduling, U.S. Health Insurance Portability and Accountability Act (HIPAA), Team Leadership, Management and more. Herbert Guardado has 2 emails on RocketReach.
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