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Henry Gelzer Location
Portland, ME, US
Henry Gelzer Work
Help Desk Technician II @ (January 2026 - Present)
Platform Operations and Corporate Technology Administrator @ (August 2021 - October 2025)
Customer Consultant I @ (April 2018 - June 2021)
Service Desk Analyst @ (September 2017 - March 2018)
Customer Service Representative @ (September 2011 - January 2015)
Incident Management Specialist @ (April 2008 - February 2009)
Henry Gelzer Education
Dale Carnegie Training
Completed Program
2004-2005
Northeastern University
Electrical Engineering Technology
1988-1991
Southern Maine Community College
Information Technology (Information Technology)
2024
Henry Gelzer Skills
Troubleshooting
Telecommunications
Switches
Networking
Cisco Technologies
Technical Support
IP
VoIP
Software Documentation
Software Installation
Call Centers
Servers
Security
Account Management
Training
Hardware
Broadband
Telephony
Routers
Unix
365 email
Active Directory
Antennas
Cable Television
Cabling
Call Center
Cisco Systems Products
Communication
Computer Hardware
Computer Hardware Installation
Computer Networking
Computer Science
Control-M
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Support
DNS
Data Center Operations
Database Administration
Electronic Payment Processing
Ethernet
Fiber Optic Networks
Functional Testing
Hardware Installation
Hardware Support
Internet Protocol (IP)
Inventory Control
Inventory Management
Jira Service Desk
LAN-WAN
Linux
MPLS
Mac
Management
Microsoft Access
Microsoft Azure
Microsoft Excel
Microsoft Office
Mimecast
Network Engineering
Nutanix
Optical Fiber
Phone System Administration
Point of Sale (POS) Systems
Printer Upgrades
Procurement
Project Management
Public Switched Telephone Network (PSTN)
RF Systems
Reporting
Sales
Salesforce.com
Scripting
ServiceNow
Software Implementation Management
Software Support
Strategic Influence
System Deployment
T1
TCP/IP
Telecommunications Systems
Testing
Triage
Unified Communications
VMware vCenter
VMware vSphere
Virtual Private Network (VPN)
Virtualization
Voice over IP (VoIP)
WAN
Wide Area Network (WAN)
Windows
Wireless
Wireless Networking
Zendesk
billing support
carbon black
dhcp
ssh
Data Center
Telecommunication
Support
Voice Over Ip Voip
Internet Protocol Ip
Wide Area Network Wan
Installation
Lan Wan
Internet Protocol
Voice Over Ip
Wide Area Network
Henry Gelzer Summary
Henry Gelzer, based in Portland, ME, US, is currently a Help Desk Technician II at Systems Engineering. Henry Gelzer brings experience from previous roles at Auto Europe Car Rental, IDEXX, TEKsystems and Time Warner Cable. Henry Gelzer holds a 2004 - 2005 Completed Program @ Dale Carnegie Training. With a robust skill set that includes Troubleshooting, Telecommunications, Switches, Networking, Cisco Technologies and more. Henry Gelzer has 3 emails and 2 mobile phone numbers on RocketReach.
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