Henrik Simonsen Email
Senior Director and Customer Back Office and Kundeselskabet Norlys @ SE
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Henrik Simonsen Location
- North Denmark Region, Denmark
Henrik Simonsen Work
- Senior Director and Customer Back Office and Kundeselskabet Norlys @ (September 2025 - Present)
- Vice President and Direktør Customer Operations and Kundeselskabet Norlys @ (February 2025 - September 2025)
- Vicepresident and Direktør Customer Division (Chief Customer Officer) Norlys Digital @ (October 2021 - February 2025)
- Council Member @ (January 2020 - Present)
- Group Senior IT Business Relationship Manager @ (September 2020 - September 2021)
- Senior Director Of Operations Planning and Strategy Execution @ (April 2018 - August 2020)
- Senior Director Omni Channel and Products @ (June 2015 - March 2018)
- Senior Director Customer Service and IT Services @ (August 2012 - June 2015)
- Head of Department, Operations Front Office @ (September 2011 - August 2012)
- Head of Department, Costumer Service BtB SME @ (September 2010 - September 2011)
- Sektionschef Kundeservice @ (December 2006 - August 2010)
- Adjudant for Chefen for HMAK @ Hærens Materielkommando (January 2004 - December 2006)
- Eskadronschef @ Prinsens Livregiment (January 2003 - December 2004)
- Operations Officer, Army Infantry Battalion @ Prinsens Livregiment (January 2001 - December 2001)
- Efterretningsofficer @ Dronningens Livregiment (January 2000 - December 2000)
- Kampvognsdelingsfører @ Dronningens Livregiment (January 1997 - December 1999)
Henrik Simonsen Education
- INSEAD
4 Week Course (Telenor Strategy Execution Programme)
2018-2018 - INSEAD
Short Course (Innovation and Strategy Execution)
2016-2016 - Telenor Nordic Accelerate
Accelerate programme
2008-2009 - Hærens Officersskole
Videreuddannelse til Kaptajn
2002-2003 - Hærens Officersskole
Officersgrunduddannelse
1994-1997 - Nørresundby Gym 1989-1992
Henrik Simonsen Skills
- Telecommunications
- Change Management
- Business Strategy
- Customer Satisfaction
- Team Leadership
- Management
- B2B
- Call Centers
- Mobile Devices
- Team Management
- Strategy
- Project Planning
- HUMINT
- Defence Sector
- Crisis Management
- Operational Planning
- Sourcing
- Customer Experience
- Performance under pressure
- Leadership
- Product Management
- Solution Selling
- Sales Process
- Outsourcing
- Mobile Communications
- Microsoft Excel
- Public Speaking
- Transformations
- Strategic Planning
Henrik Simonsen Summary
- Henrik Simonsen, based in North Denmark Region, Denmark, is currently a Senior Director and Customer Back Office and Kundeselskabet Norlys at Norlys. Henrik Simonsen brings experience from previous roles at Norlys, GLG and STARK Group. Henrik Simonsen holds a 2018 - 2018 4 Week Course in Telenor Strategy Execution Programme @ INSEAD. With a robust skill set that includes Telecommunications, Change Management, Business Strategy, Customer Satisfaction, Team Leadership and more. Henrik Simonsen has 1 emails on RocketReach.
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