2016 -2021 Manager Customer Service and Service Quality @
2012 -2015 Head of Customer Loyalty and Brand Management @
2008 -2012 Branch Manager @
Henrietta Duho Education
Chartered Institute of Bankers Ghana
Associate Member (ACIB) (BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES)
2015-2018
University of Ghana
MBA Finance (Finance, General)
2008-2010
University of Cape Coast
Bachelor of Commerce (B.Com.) (Business/Commerce, General)
1996-1999
Henrietta Duho Skills
Leadership
Microsoft Office
Microsoft Word
Banking
Microsoft Excel
Retail Banking
Continuous Improvement
Customer Service
Sales
Customer Service Management
Finance
Training and Development
Henrietta Duho Summary
Henrietta Duho, based in Accra, Greater Accra Region, GH, is currently a Head of Customer Experience at Universal Merchant Bank. Henrietta Duho brings experience from previous roles at Universal Merchant Bank and Energy Bank Ghana Limited. Henrietta Duho holds a 2015 - 2018 Associate Member (ACIB) in BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES @ Chartered Institute of Bankers Ghana. With a robust skill set that includes Leadership, Microsoft Office, Microsoft Word, Banking, Microsoft Excel and more. Henrietta Duho has 2 emails on RocketReach.
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