Hendrike Soeteman Email
Director Customer Excellence @ Solar Nederland
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Hendrike Soeteman Location
- Haarlem, NH, NL
Hendrike Soeteman Work
- Director Customer Excellence @ (October 2022 - Present)
- Head of Customer Services - Sector Construction - Building Envelope and Tubes @ (October 2018 - August 2022)
- Director Client Service Management Partner Channel, B-end and Centralized Client Services @ (January 2012 - April 2018)
- Group Manager Technical and Regional Service Management @ (November 2006 - December 2011)
- Manager Executive Escalations EMEA @ (September 2005 - October 2006)
- Manager Customer Service South Europe and Germany @ MCI (December 2004 - August 2005)
- Manager Control Bay EMEA @ MCI (February 2004 - November 2004)
- European Service Manager @ MCI (November 2000 - January 2004)
- Project and Proces Manager Prepaid Card Services @ (September 1995 - October 2000)
Hendrike Soeteman Education
- University of Groningen
Bedrijfskunde (Distribution and Logistics)
1989-1995
Hendrike Soeteman Skills
- Business Process Improvement
- ITIL
- Change Management
- Outsourcing
- VoIP
- Managed Services
- Service Management
- Operations Management
- Sales
- Program Management
- Unified Communications
- Management
- Telecommunications
- IP
- New Business Development
- Data Center
- IT Service Management
- Sla
- Cloud Computing
- Service Delivery
- SaaS
- Project Management
- Customer Relationship Management (CRM)
- Strategy
- Vendor Management
- Team Management
- Contract Management
- People Management
- Leadership
- Networking
- Business Transformation
- Customer Experience
Hendrike Soeteman Summary
- Hendrike Soeteman, based in Haarlem, NH, NL, is currently a Director Customer Excellence at Solar Nederland. Hendrike Soeteman brings experience from previous roles at Tata Steel, Verizon and Verizon Business Netherlands. Hendrike Soeteman holds a 1989 - 1995 Bedrijfskunde in Distribution and Logistics @ University of Groningen. With a robust skill set that includes Business Process Improvement, ITIL, Change Management, Outsourcing, VoIP and more. Hendrike Soeteman has 2 emails on RocketReach.
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