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Hendrik Crous Location
Fleet, GB
Hendrik Crous Work
Manager Infrastructure and Resources @ (January 2020 - Present)
Vice President Operations Africa and Contact Centre Manager @ (July 2016 - January 2020)
Instructor @ Bytes Technology Group (April 2008 - June 2013)
Group Support Technician @ (February 2006 - January 2008)
Senior Flight Attendant @ (August 1999 - December 2004)
Medical Receptionist @ (December 1994 - August 1999)
Hotel Management Trainee @ (December 1997 - July 1998)
Hendrik Crous Education
STADIO Higher Education
Bachelor of Arts - BA (Fashion/Apparel Design)
2015-2016
University of Johannesburg
National Diploma (Hospitality Management)
1995-2001
Hendrik Crous Skills
Training
Project Management
Microsoft Office
New Business Development
Team Management
Business Analysis
Business Strategy
IT Service Management
ITIL
Requirements Analysis
Business Intelligence
Team Leadership
Troubleshooting
Analysis
Customer Service
Management
Business Process
Life Skills Coach
Change Management
Program Management
Software Documentation
Access Management
Administration
Adobe Acrobat
Adobe Creative Suite
Adobe Illustrator
Amazon Connect
Appointment Scheduling
Attention to Detail
Business Process Improvement
Canva
Coaching
Communication
CompTIA
Computerized Lodging Systems
Confidentiality
Contact Center Technology
Contact Centers
Creative Design
Crisis Management
Desktop Application Support
Digital Operations
Document Management
Email Management
Emergency Repsonse
Executive Support
Front Office Operations
Graphic Design
Healthcare Management
Hospitality Management
Human Resources (HR)
IT Hardware Support
IT Operations
IT Service Delivery
Incident Management
Industrial Relations
Information Technology
Instructor-led Training
Leadership
Lotus 123
MICROS
Marketing
Microsoft 365
Microsoft Azure
Microsoft Excel
Microsoft Exchange
Microsoft Outlook
Microsoft PowerPoint
Microsoft Project
Microsoft Teams
Microsoft Word
Operational Readiness
Operations Management
Phone Etiquette
Presentation Design
Presentation Skills
Problem Solving
Process Flow Documentation
Process Improvement Projects
Product Development
Project Coordination
Public Speaking
Records Management
Reporting & Analysis
Research and Development (R&D)
Resource Management
Safety Management
Security
Server Support
Service Delivery
Service Improvement
SharePoint
Social Media
Solaris
Stakeholder Management
Teamwork
Technical Drawing
Technical Support
Training & Development
Training Coordination
Training Course Development
Unix
User Account Management
Vendor Management
Visual Communication
Windows Server
WordPerfect
Business Development
Training and Development
Research and Development
Trend Analysis
Makeup Artistry
Financial Management Experience
Project Management Training
Business Management Training
Call Center Development
Call Center Administration
Hendrik Crous Summary
Hendrik Crous, based in Fleet, GB, is currently a Manager Infrastructure and Resources at GoCrisis. Hendrik Crous brings experience from previous roles at GoCrisis, Bytes Technology Group, XON and South African Airways. Hendrik Crous holds a 2015 - 2016 Bachelor of Arts - BA in Fashion/Apparel Design @ STADIO Higher Education. With a robust skill set that includes Training, Project Management, Microsoft Office, New Business Development, Team Management and more. Hendrik Crous has 1 emails and 1 mobile phone numbers on RocketReach.
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