Manager - Service Management @ (June 2013 - Present)
Global NOC Operations Manager @ (October 2012 - February 2013)
Global NOC Shift Operations Manager @ (November 2008 - October 2012)
Network Security Engineer @ (September 2005 - November 2008)
Network Engineer @ (April 2004 - September 2005)
Hendra Setiawan Education
BINUS UNIVERSITY
Bachelor of Science (Computer Science)
Hendra Setiawan Skills
Management
Engineering
Networking
Strategic Planning
Troubleshooting
SQL
Microsoft Word
IPS
Switches
Brake
People Management
Automotive Repair
Firewalls
Supply Chain Management
Logistics Management
Supply Chain Optimization
Bluecoat
Service Delivery Management
Six Sigma
Cisco Technologies
MPLS
Multiprotocol Label Switching
Global Network Operations
Data Center
ITIL
Network Design
Telecommunications
IP
Juniper Technologies
Process Improvement
Wireless Communications Systems
Managed Services
Checkpoint Security
Juniper
Service Management
WAN
Internet Protocol
Technical Service Delivery
MPLS VPN
ITIL v3 Foundations Certified
Routing Protocols
Routers
Kepner Tregoe
IT Service Management
Hendra Setiawan Summary
Hendra Setiawan, based in Singapore, is currently a Senior Solution Manager at Singtel. Hendra Setiawan brings experience from previous roles at SingTel and Telkomsel. Hendra Setiawan holds a Bachelor of Science in Computer Science @ BINUS UNIVERSITY. With a robust skill set that includes Management, Engineering, Networking, Strategic Planning, Troubleshooting and more. Hendra Setiawan has 1 emails on RocketReach.
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