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Hend Mohsen Location
Egypt
Hend Mohsen Work
2026 -now Governance,Compliance and PM Director @
2025 -2025 Head of Governance, Compliance and Project Management @
2023 -2024 Quality Assurance and Project management Senior Manager @
2018 -2022 Quality Assurance and Project Managment Manager @
2016 -2017 Senior Quality Assurance and Project Managment Supervisor @
2013 -2017 Quality Supervisor @
2011 -2012 Quality Assurance Senior Specialist @
2010 -2011 Quality Assurance Specialist @
2009 -2010 Contact Center team leader @
2009 -2009 Customer Service Agent @
Hend Mohsen Education
Ain Shams University
Accounting ((English Section))
2004-2008
Hend Mohsen Skills
Ability to work under stress and be part of a team
Competitive and like to be challenged
Communication skills
Leadership skills
Excellent Knowledge of Microsoft office
Workforce Management
Training
Leadership
Microsoft Office
Part Of A Team
Customer Satisfaction
Teamwork
Team Leadership
Quality Assurance
Call Centers
Analysis
Coaching
Team Management
Professional Communication
High Quality Standards
Committment
Supervisory Skills
COPC
BPO
Customer Experience
Time Management
Soft Skills
Contact Centers
Performance Management
Technical Support
Operations Management
CRM
Hend Mohsen Summary
Hend Mohsen, based in Egypt, is currently a Governance,Compliance and PM Director at BDO Esnad. Hend Mohsen brings experience from previous roles at BDO Esnad. Hend Mohsen holds a 2004 - 2008 Accounting in (English Section) @ Ain Shams University. With a robust skill set that includes Ability to work under stress and be part of a team, Competitive and like to be challenged, Communication skills, Leadership skills, Excellent Knowledge of Microsoft office and more. Hend Mohsen has 1 emails on RocketReach.
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