Hena S. Email
Senior IT Helpdesk Specialist @ Noteo - Groupe Septeo
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Hena S. Location
- Ariana, Tunisia
Hena S. Work
- Senior IT Helpdesk Specialist @ (January 2024 - Present)
- IT Operational Team Leader @ (March 2023 - November 2023)
- IT Service Desk Analyst @ (May 2021 - March 2023)
- BUSINESS SUPPORT ANALYST @ (May 2017 - April 2021)
- Commercial Assistant @ (July 2014 - September 2015)
- Trainee in Import and Export Department in FRET @ (September 2011 - November 2011)
- Technical Support Specialist @ Convergys (November 2016 - May 2017)
- Trainee @ STE ISOLACOM (May 2016 - September 2016)
- Mediaplanner @ MedMedia (October 2015 - May 2016)
- Office Manager @ Embedded System Technology (EBSYS) (June 2012 - April 2013)
- Training Director in JCI El Menzah @ Junior Chamber International (January 2012 - December 2012)
- Stagiaire en Commerce International @ ABT TUNISIE SARL (July 2011 - September 2011)
- Stagiaire (Département Commercial) @ Societe Industrielle Tunisienne d'Electricite (SITEL) (August 2010 - October 2010)
- Bilingual Administrative Assistant @ Shlumberger Overseas S (August 2009 - August 2009)
Hena S. Education
- IMSET
Diploma (specialist; International Trade)
2009-2011 - University of Tunis El Manar
Major Degree (English for International Relations)
2005-2009 - Lycée Pilote des Beaux Arts El Omran
Baccalauréat (Lettres)
2001-2005
Hena S. Skills
- Active Directory
- Active direcrory
- Analyse de données
- Anglais
- Assistance produit
- Base de connaissances
- Business Strategy
- Capital humain
- Change Management
- Ciel Gestion Commerciale
- Communication
- Compétences analytiques
- Customer Service
- Dépannage Internet
- English
- Gestion des incidents
- Gestion du capital humain
- Gestion du temps
- Gestion hôtelière
- Hôtellerie
- Leadership
- Législation
- MS Office Suite
- Management
- Management Consulting
- Marketing Strategy
- Matériel informatique
- Microsoft Excel
- Microsoft Exchange
- Microsoft Office
- Microsoft PowerPoint
- Negotiation
- Office 365 Administration
- Office 365
- Planning
- Project Management
- Responsabilité
- Résolution de problèmes
- Service client
- Strategic Planning
- Team Leadership
- Team Management
- Training
- Travail d’équipe
- Troubleshooting
- Voyage
- Windows 10
- Windows 7
- bachelor degree
- dépannage informatique
- service desk
- support applicatifs
Hena S. Summary
- Hena S., based in Ariana, Tunisia, is currently a Senior IT Helpdesk Specialist at Septeo Solutions Avocats (secib). Hena S. brings experience from previous roles at DXC Technology, HELPLINE and Valvoline. Hena S. holds a 2009 - 2011 Diploma in specialist; International Trade @ IMSET. With a robust skill set that includes Active Directory, Active direcrory, Analyse de données, Anglais, Assistance produit and more. Hena S. has 1 emails on RocketReach.
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