Hemen Patel Email & Phone Number
Customer Success Engineer @ IBM
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Hemen Patel Location
- Plano, TX, US
Hemen Patel Work
- Customer Success Engineer @ (June 2025 - Present)
- Customer Success @ (April 2022 - June 2025)
- Vice President Information Technology @ (November 2008 - April 2022)
- Information Technology Manager @ Bear Stearns (January 2005 - June 2008)
- Technology Manager @ Ipelion Inc (February 2001 - December 2004)
Hemen Patel Education
- Gujarat University 1992-1994
- Gujarat Law Society
Hemen Patel Skills
- Customer Support
- Customer Satisfaction
- Customer Retention
- Customer Engagement
- Coaching
- Program Management
- Agile Methodologies
- Cloud Computing
- Integration
- Business Analysis
- Requirements Analysis
- Business Process
- CRM
- SDLC
- Requirements Gathering
- Process Improvement
- Business Intelligence
- Business Process Improvement
- Project Management
- Systems Analysis
- Software Project Management
- Agile Project Management
- Vendor Management
- Mortgage Lending
- Resource Management
- Banking
- Product Management
- Project Planning
- PMO
- Change Management
- IT Strategy
- Project Portfolio Management
- PMP
- Scrum
- Scrum Master
- Kanban
- SQL
- Oracle
- Microsoft SQL Server
- Visio
- Management
- Leadership
- Contract Negotiation
- Team Management
- Team Leadership
- Cross-functional Team Leadership
- Mortgage Industry
- Cross-team Collaboration
- Product Owner
- Scrumban
- Enterprise Architecture
- Analysis
- Software Documentation
- Customer Service
- Data Warehousing
- Testing
- Customer Relations
- Team Building
Hemen Patel Summary
- Hemen Patel, based in Plano, TX, US, is currently a Customer Success Engineer at IBM. Hemen Patel brings experience from previous roles at HashiCorp, J.P. Morgan, Bear Stearns and Ipelion Inc. Hemen Patel holds a 1992 - 1994 Gujarat University. With a robust skill set that includes Customer Support, Customer Satisfaction, Customer Retention, Customer Engagement, Coaching and more. Hemen Patel has 2 emails and 2 mobile phone numbers on RocketReach.
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