Hello Claims is Australia and New Zealand's leading end-to-end motor assessment, accident management, and repair solution. We provide award-winning services infused with ground-breaking technology to handle motor vehicle claims on behalf of insurance businesses, brokers and fleet managers. Whether it be our market-leading claim costs or our unmatched assessment times we can accelerate your claims results quickly and seamlessly Our service offerings include: - Complex Assessing: Our dedicated Complex Assessing Team focuses exclusively on the heavy vehicle/transport, machinery and liability claims. - Repair Plus: Australia’s only one-stop-shop for managing assessments and repairs from start to finish. - Digital/desktop Assessing: Remote digital assessing ensures faster turnaround, without sacrificing accuracy. - Live Video Assessing: Our assessors guide the smash repairer or customer in real-time through live video streaming on their mobile device. - On-Site Assessing: Our nationwide assessors physically assess the damaged vehicle on-road or in a repair shop. - Towing & Car hire: We work with major providers on your behalf to find the lowest cost at pre-agreed rates, and then allocate directly.
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The Hello Claims annual revenue was $7.1 million in 2026.
Matt Hanson is the Executive GM, Technology and Innovation of Hello Claims.
43 people are employed at Hello Claims.
Hello Claims is based in North Sydney, New South Wales.
The NAICS codes for Hello Claims are [524, 5242, 52].
The SIC codes for Hello Claims are [641, 64].