Express Delivery Manager @ DHL IT Services (January 2008 - January 2009)
Professional Service Mgr @ (January 2002 - January 2006)
Helfrich Education
University of Phoenix 2006-2009
Helfrich Skills
Agile Methodologies
Agile Testing
Analytical Skills
Business Analysis
Business Intelligence
Business Process
Business Process Improvement
Client Relations
Collaborative Problem Solving
Communication
Customer Engagement
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Success
EDI
Enterprise Software
IT Project Implementation
Infrastructure
Integration
Interpersonal Skills
Leadership
Management
Negotiation
Oral Communication
Organization Skills
People Management
Problem Solving
Professional Services
Project Delivery
Project Implementation
Project Management
Project Teams
Service Delivery
Service Delivery Management
Software Development Life Cycle (SDLC)
Software Industry
Software Project Management
Software as a Service (SaaS)
Stakeholder Engagement
Teamwork
Written Communication
Software as a Service Saas
Software Development Life Cycle Sdlc
Software as a Service
Software Development Life Cycle
Helfrich Summary
Helfrich, based in Phoenix, AZ, US, is currently a Project Manager at Kaba WFS. Helfrich brings experience from previous roles at Axway, Inc., PetSmart and DHL, Inc. Helfrich holds a 2006 - 2009 University of Phoenix. With a robust skill set that includes Agile Methodologies, Agile Testing, Analytical Skills, Business Analysis, Business Intelligence and more. Helfrich has 2 emails and 4 mobile phone numbers on RocketReach.
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