Helena B. Email
Senior Technical Success Manager @ Zscaler
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Helena B. Location
- Costa Rica
Helena B. Work
- Senior Technical Success Manager @ (September 2026 - Present)
- Technical Success Manager @ (June 2025 - Present)
- Technical Account Manager @ (March 2020 - Present)
- Cisco Network Engineer, Server Virtualization. @ Sykes Enterprises, Incorporated (November 2017 - February 2020)
- Cisco Team Lead, WAN @ (September 2013 - September 2017)
- Citibank Retail Agent @ (November 2011 - September 2013)
Helena B. Skills
- ATM Networks
- Artificial Intelligence (AI)
- Business Process Automation
- Cisco Systems Products
- Client Relations
- Consulting
- Customer Engagement
- Customer Experience Management
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Support
- Internet Protocol Suite (TCP/IP)
- Metrics
- Network Administration
- Network Engineering
- Network Security
- Networking
- Quality of Service (QoS)
- Responsible AI
- Routers
- Security
- Service Metrics
- T1
- Telecommunications
- Troubleshooting
- Wide Area Network (WAN)
- Windows
- Windows Server
- Zscaler Cloud Security
- customer service metrics
Helena B. Summary
- Helena B., based in Costa Rica, is currently a Senior Technical Success Manager at Zscaler. Helena B. brings experience from previous roles at Zscaler, Sykes Enterprises, Incorporated and Cisco. With a robust skill set that includes ATM Networks, Artificial Intelligence (AI), Business Process Automation, Cisco Systems Products, Client Relations and more. Helena B. has 2 emails on RocketReach.
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