Helen Smith Email & Phone Number
Vice President and Head of Infrastructure and Operations
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Helen Smith Location
- Acton, MA, US
Helen Smith Work
- Vice President and Head of Infrastructure and Operations @ National Grid (September 2025 - Present)
- Vice President of Strategy, Portfolio and Delivery Enablement. (Head of Op Model Transformation) @ National Grid (April 2024 - February 2026)
- Interim Head of Digital Platforms and Infrastructure Technology @ National Grid (August 2023 - April 2024)
- Vice President, Head of Strategy, Performance and Infrastructure Solution Delivery @ National Grid (April 2021 - August 2023)
- Global Head of Infrastructure Solution Delivery @ National Grid (June 2017 - April 2021)
- Director of Strategy and Strategic Programs PMO - Global Services Business Operations @ (August 2015 - June 2017)
- Senior Manager of Product Marketing, Service Provider Solutions @ (May 2014 - August 2015)
- Senior Manager of Business Operations, Service Provider Group @ (October 2012 - May 2014)
- Senior Manager of IT Portfolio and Program Management @ (March 2010 - September 2012)
- Principal Business Consultant, IT Solutions and Services @ (September 2008 - March 2010)
- Senior Information Technology Program Manager @ (December 2004 - August 2005)
- IT Service Delivery Manager @ (July 1996 - December 2004)
Helen Smith Education
- University of Glasgow
MA (2:1) (Computing Science & Mgt studies)
Helen Smith Skills
- Business Alliances
- Business Analysis
- Business Intelligence
- Business Operations
- Business Planning
- Business Process
- Business Process Improvement
- Business Strategy
- Business Transformation
- CMMI
- Career Management
- Change Leadership
- Cloud Computing
- Cross-functional Team Leadership
- Customer Relations
- Customer Relationships & Business Alignment
- Customer Success
- Enterprise Software
- Full SDLC
- Generating Revenue
- Go-to-market Strategy
- IT Service Management
- IT Strategy
- IT as a Service
- ITIL
- ITaaS
- Information Technology
- Leadership & Strategic Thinking
- Managed Services
- Management
- Market Analysis
- Operational Excellence
- Operations Management
- Organizational Leadership
- Partner Management
- Product Management
- Product Marketing
- Program Management
- Project Management Office (PMO)
- Quality Management
- Quality and Standards
- Service Delivery
- Staff Mentoring
- Strategic Planning
- Strategy
- Team Leadership
- Team Management
- Thought Leadership
Helen Smith Summary
- Helen Smith, based in Acton, MA, US, is currently a Vice President and Head of Infrastructure and Operations at National Grid. Helen Smith brings experience from previous roles at National Grid. Helen Smith holds a MA (2:1) in Computing Science & Mgt studies @ University of Glasgow. With a robust skill set that includes Business Alliances, Business Analysis, Business Intelligence, Business Operations, Business Planning and more. Helen Smith has 2 emails and 2 mobile phone numbers on RocketReach.
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