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Helen Ramirez Location
Phoenix, AZ, US
Helen Ramirez Work
Director, Principal Business Planning, Strat and Supp Consult @ (May 2025 - Present)
Director and Sr. Manager, Third Party Risk Management and Operational Risk Management @ (March 2023 - May 2025)
Director and Chief of Staff to the Head of Third Party Management and Workforce Evolution @ (January 2022 - March 2023)
Director - Communications and Change Management, Global Servicing Learning Network @ (September 2019 - July 2021)
Director - Program Oversight, Financial Intelligence Unit @ (April 2017 - September 2019)
Director - Universal Agent, Global Fraud Protection Services and GCA Learning Network @ (January 2015 - March 2017)
Senior Manager - Training and Compliance, Global Fraud Protection Services- Emerging Products @ (November 2013 - December 2014)
Manager - Operations and Program Oversight, Financial Intelligence Unit @ (March 2010 - October 2013)
Team Leader - Operations, Hiring, Training and Compliance, Global Fraud Protection Services @ (October 2005 - March 2010)
Fraud Operations Analyst - Global Fraud Protection Services @ (June 2003 - September 2005)
Customer Care Professional and Decision Quality and Health of Compliance Analyst @ (March 2001 - May 2003)
Manager @ Draper's & Damon's (March 1996 - January 2001)
Helen Ramirez Education
University of Phoenix
Bachelor of Science in Management (Business Administration and Management, General)
Helen Ramirez Skills
Agile Leadership
Analytical Skills
Business Analysis
Business Process Improvement
Business Strategy
Change Management
Chief of Staff
Collaborative Problem Solving
Communication
Cross-functional Team Leadership
Cross-team Collaboration
Department Coordination
Driving Results
Employee Engagement
Financial Intelligence
Financial Services
Fraud Prevention
Growth Mindset
Investigations
Leader of People Leaders
Leadership
Management
Microsoft Office
Operational Excellence
Operational Risk Management
Operations Management
Organization Skills
Organizational Behavior
Organizational Culture
Organizational Effectiveness
People Leadership
Process Improvement
Program Management
Project Management
Record Of Success
Relationship Building
Relationship Management
Risk Management
Strategic Business Operations
Strategic Partnerships
Strategic Planning
Strategic Thinking
Strategy
Talent Development
Team Leadership
Teamwork
Training & Development
Transformation
Workforce plannng
Helen Ramirez Summary
Helen Ramirez, based in Phoenix, AZ, US, is currently a Director, Principal Business Planning, Strat and Supp Consult at First Citizens Bank. Helen Ramirez brings experience from previous roles at First Citizens Bank, Silicon Valley Bank and American Express. Helen Ramirez holds a Bachelor of Science in Management in Business Administration and Management, General @ University of Phoenix. With a robust skill set that includes Agile Leadership, Analytical Skills, Business Analysis, Business Process Improvement, Business Strategy and more. Helen Ramirez has 1 emails and 2 mobile phone numbers on RocketReach.
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