Helen Key Email & Phone Number
Lead Service Designer- Consumer Finance @ Lloyds Banking Group
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Helen Key Location
- Bristol, GB
Helen Key Work
- 2022 -now Lead Service Designer- Consumer Finance @
- 2020 -2022 Customer Experience Strategy and Design Senior Manager @
- 2019 -2020 Customer Propositions Senior Manager @
- 2017 -2019 Customer and Brand Strategy Senior Manager @
- 2017 -2017 Head Of Customer Experience @
- 2013 -2017 Customer Consultant @
- 2011 -2013 Analyst, Event and Roadshow Marketing EMEIA @
Helen Key Education
- The Chartered Institute of Management Accountants
CIMA Certificate level in Business Accounting
2013-2014 - University of Nottingham
Bachelor’s Degree (Russian and English)
2007-2011
Helen Key Skills
- Customer Experience
- Service Design
- Customer Insight
- Contact Centers
- Strategy
- Customer Service Operations
- Customer Service
- Customer Acquisition
- Service Delivery
- Contact Center Strategy
- Contact Center Management
- Business Strategy
- Customer Journey Mapping
- Business Process Improvement
- Management Consulting
- Performance Improvement
- Digital Strategy
- Business Analysis
- Stakeholder Management
- Event Management
- Presentations
- Project Management
- Microsoft Excel
- Online Marketing
- Marketing Communications
- Market Analysis
- Budgeting
- Digital Transformation
- Event Planning
- Strategic Planning
- Marketing
- Marketing Strategy
Helen Key Summary
- Helen Key, based in Bristol, GB, is currently a Lead Service Designer- Consumer Finance at Lloyds Banking Group. Helen Key brings experience from previous roles at Lloyds Banking Group and Urban. Helen Key holds a 2013 - 2014 CIMA Certificate level in Business Accounting @ The Chartered Institute of Management Accountants. With a robust skill set that includes Customer Experience, Service Design, Customer Insight, Contact Centers, Strategy and more. Helen Key has 1 emails and 1 mobile phone numbers on RocketReach.
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