Helen Devine Email
Lead User Researcher GDS @ Rosalind Franklin Laboratory NHS Test & Trace
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Helen Devine Location
- United Kingdom
Helen Devine Work
- 2025 -now Lead User Researcher GDS @
- 2024 -2025 Principal Design Researcher @
- 2022 -2024 UX Research Manager @
- 2022 -2022 UX Research Lead @
- 2021 -2022 Senior UX Researcher @
- 2020 -2021 Senior UX Researcher (FTC) @
- 2018 -2020 Volunteer @
- 2017 -2020 Freelance Customer Insight Consultant and Design Researcher (PT) @ Self-employed
- 2018 -2020 Senior Design Researcher (PT) @
- 2017 -2017 Head of Marketing (Customer Division) Insight @
- 2016 -2017 Senior Manager, Voice of the Customer @
- 2014 -2016 Head of insight and reporting (Global Shared Services) @
- 2014 -2014 Senior Manager - Contact Centre Efficiency and Effectiveness @
- 2011 -2014 Insight Planning Manager @
- 2009 -2011 Customer Planning Manager @
- 2007 -2009 Customer Insight Manager @ Asda Wal*mart
- 2006 -2007 Research and Evaluation Co-ordinator @
- 2003 -2006 Project Account Director @
- 2000 -2002 Senior Analyst @ The Leadership Factor
Helen Devine Education
- University of Liverpool
BA Hons (Psychology & Sociology)
1997-2000
Helen Devine Skills
- Customer Insight
- Quantitative Research
- Qualitative Research
- Focus Groups
- Segmentation
- Marketing Research
- Market Research
- Consumer Behaviour
- Customer Experience
- Advertising Research
- Data Analysis
- FMCG
- Online Research
- Marketing Strategy
- Strategy
- Management
- Marketing
- Retail
- Leadership
- Business Strategy
- Consumer Behavior
- Fast-Moving Consumer Goods (FMCG)
- Consumer Insight
- Market Analysis
- Questionnaire Design
- UX Research
- Customer Segmentation Strategy
- Stakeholder Management
- Senior Stakeholder Management
- Stakeholder Engagement
- Design Sprints
- Design Thinking
- Facilitation
- Workshops
- Ethnography
- User Interviews
- Qualitative Analysis
- Sentiment Analysis
- Microsoft Office
- Change Management
- Research
- Social Media
Helen Devine Summary
- Helen Devine, based in United Kingdom, is currently a Lead User Researcher GDS at Department for Science, Innovation and Technology. Helen Devine brings experience from previous roles at Lloyds Banking Group, The Economist and The Guardian. Helen Devine holds a 1997 - 2000 BA Hons in Psychology & Sociology @ University of Liverpool. With a robust skill set that includes Customer Insight, Quantitative Research, Qualitative Research, Focus Groups, Segmentation and more. Helen Devine has 1 emails on RocketReach.
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