Helen Devine Email
Lead User Researcher GDS @ Rosalind Franklin Laboratory NHS Test & Trace
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Helen Devine Location
- United Kingdom
Helen Devine Work
- Lead User Researcher GDS @ (October 2025 - Present)
- Principal Design Researcher @ (September 2024 - October 2025)
- UX Research Manager @ (October 2022 - September 2024)
- UX Research Lead @ (January 2022 - October 2022)
- Senior UX Researcher @ (April 2021 - January 2022)
- Senior UX Researcher (FTC) @ (July 2020 - April 2021)
- Volunteer @ (January 2018 - July 2020)
- Freelance Customer Insight Consultant and Design Researcher (PT) @ Self-employed (October 2017 - July 2020)
- Senior Design Researcher (PT) @ (December 2018 - March 2020)
- Head of Marketing (Customer Division) Insight @ (February 2017 - September 2017)
- Senior Manager, Voice of the Customer @ (January 2016 - January 2017)
- Head of insight and reporting (Global Shared Services) @ (November 2014 - January 2016)
- Senior Manager - Contact Centre Efficiency and Effectiveness @ (April 2014 - October 2014)
- Insight Planning Manager @ (October 2011 - February 2014)
- Customer Planning Manager @ (December 2009 - October 2011)
- Customer Insight Manager @ Asda Wal*mart (December 2007 - December 2009)
- Research and Evaluation Co-ordinator @ (November 2006 - December 2007)
- Project Account Director @ (January 2003 - January 2006)
- Senior Analyst @ The Leadership Factor (August 2000 - October 2002)
Helen Devine Education
- University of Liverpool
BA Hons (Psychology & Sociology)
1997-2000
Helen Devine Skills
- Customer Insight
- Quantitative Research
- Qualitative Research
- Focus Groups
- Segmentation
- Marketing Research
- Market Research
- Consumer Behaviour
- Customer Experience
- Advertising Research
- Data Analysis
- FMCG
- Online Research
- Marketing Strategy
- Strategy
- Management
- Marketing
- Retail
- Leadership
- Business Strategy
- Consumer Behavior
- Fast-Moving Consumer Goods (FMCG)
- Consumer Insight
- Market Analysis
- Questionnaire Design
- UX Research
- Customer Segmentation Strategy
- Stakeholder Management
- Senior Stakeholder Management
- Stakeholder Engagement
- Design Sprints
- Design Thinking
- Facilitation
- Workshops
- Ethnography
- User Interviews
- Qualitative Analysis
- Sentiment Analysis
- Microsoft Office
- Change Management
- Research
- Social Media
Helen Devine Summary
- Helen Devine, based in United Kingdom, is currently a Lead User Researcher GDS at Department for Science, Innovation and Technology. Helen Devine brings experience from previous roles at Lloyds Banking Group, The Economist and The Guardian. Helen Devine holds a 1997 - 2000 BA Hons in Psychology & Sociology @ University of Liverpool. With a robust skill set that includes Customer Insight, Quantitative Research, Qualitative Research, Focus Groups, Segmentation and more. Helen Devine has 1 emails on RocketReach.
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