Heiko Hess's Location
Germany
Heiko Hess's Work
- IT-Programmleiter B2B.Corporate Evolution @ Lufthansa
- Head of IT Request Management and Solution Design Sales, Marketing and Product @ Lufthansa
- Head of IT Development Customer Frontends for Booking Services bei Lufthansa @ Lufthansa
- Head of IT Development Customer Frontends for Booking Services bei Lufthansa @ Lufthansa
- Head of Process Support Tools @ Lufthansa Systems FlightNav
- Head of Process Support Tools @ Lufthansa Systems FlightNav
- Project Lead Service Operation Support Tools (SCOUT) @ Lufthansa Systems FlightNav
- Project Lead Service Operation Support Tools (SCOUT) @ Lufthansa Systems FlightNav
- Process Owner Call- und Incident Management @ Lufthansa Systems FlightNav
- Process Owner Call- und Incident Management @ Lufthansa Systems FlightNav
Heiko Hess's Education
- Birmingham City University
Communications
2004 - 2005 - Fachhochschule Darmstadt
Elektrotechnik, Eletronik und Kommunikationstechnik
2000 - 2005
Heiko Hess's Skills
- ITIL
- IT Service Management
- Program Management
- IT Strategy
- IT Management
- Business Analysis
- Project Portfolio Management
- Service Delivery
- Outsourcing
- IT Operations
Heiko Hess's Summary
Heiko Hess, based in Germany, is currently a IT-Programmleiter B2B.Corporate Evolution at Lufthansa, bringing experience from previous roles at Lufthansa and Lufthansa Systems. Heiko Hess holds a 2004 - 2005 Communications @ Birmingham City University. With a robust skill set that includes ITIL, IT Service Management, Program Management, IT Strategy, IT Management and more, Heiko Hess contributes valuable insights to the industry. Heiko Hess has 5 emails on RocketReach.
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