Heidi Serwer Email & Phone Number
Director of Product Management @ CarrierDirect
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Heidi Serwer Location
- Chicago, IL, US
Heidi Serwer Work
- Director of Product Management @ (July 2026 - Present)
- Senior Product Manager @ (December 2025 - July 2026)
- Senior Product Manager @ (January 2024 - December 2025)
- Director, Product Operations and Design @ (September 2021 - September 2023)
- Senior Manager, Business Analyst @ (September 2018 - September 2021)
- Business Analyst | Project Manager @ (May 2009 - August 2018)
- Technical Writer | Founder, Training Program @ (May 2006 - April 2009)
- Corporate Training and Program Management Roles @ Accenture HR Services (formerly e-Peopleserve), OurHouse.com, American Backhaule (July 1994 - October 2002)
Heidi Serwer Education
- University of Michigan
BA (English)
1990-1994
Heidi Serwer Skills
- CSM
- Scrum
- CSPO
- Product Adoption
- Product Lifecycle Management
- Product Launch
- Defining Requirements
- Project Management
- Microsoft Azure
- Microsoft Office
- Performance Metrics
- Product Requirements
- Defining Product Requirements
- Objectives and Key Results (OKRs)
- Cross-functional Alignment
- Requirements Gathering
- Qualitative Research
- Establishing Priorities
- Customer Experience
- Product Development
- Cross-team Collaboration
- Cross-functional Team Leadership
- Strategy
- Strategic Influence
- Influential Communicator
- People Management
- Communication
- Team Leadership
- Product Management
- Business Transformation
- Agile Methodologies
- Program Management
- 3PL
- Logistics
- Transportation
- Freight
- Logistics Management
- Supply Chain Management
- Supply Chain Optimization
- Training
- Transportation Management
- Reverse Logistics
- International Logistics
- Container
- Third-Party Logistics (3PL)
- Account Management
- Customer Service
- Management
- Leadership
- Operations Management
Heidi Serwer Summary
- Heidi Serwer, based in Chicago, IL, US, is currently a Director of Product Management at Metafora. Heidi Serwer brings experience from previous roles at Metafora, Nolan Transportation Group (NTG) and Coyote Logistics. Heidi Serwer holds a 1990 - 1994 BA in English @ University of Michigan. With a robust skill set that includes CSM, Scrum, CSPO, Product Adoption, Product Lifecycle Management and more. Heidi Serwer has 2 emails and 2 mobile phone numbers on RocketReach.
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