Heidi Mitchell Email & Phone Number
Vice President, Contact Center @ MSC Cruises
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Heidi Mitchell Location
- Florida, United States
Heidi Mitchell Work
- Vice President, Contact Center @ (November 2023 - Present)
- Director Commercial Initiatives @ (July 2022 - November 2023)
- Sr. Director Patient Experience Center @ (February 2022 - July 2022)
- Director Training and Guest Experience @ (November 2019 - February 2022)
- Sr. Manager Virtual Programs, Training and Pre-Cruise Service @ (September 2018 - November 2019)
- Sales and Service Manager-Telecommuter Teams @ (April 2013 - September 2018)
- Sales Coach @ (May 2009 - April 2013)
- Personal Vacation Planner @ (September 2008 - May 2009)
- Account Manager @ (March 2007 - July 2008)
- Marketing Manager @ (March 2006 - March 2007)
- Assistant Manager @ (June 2004 - March 2006)
Heidi Mitchell Education
- Florida International University
MBA (Business)
2010-2012 - University of Pittsburgh
Semester At Sea (Semester At Sea)
2003-2003 - Shippensburg University of Pennsylvania
BA (Speech Communication)
2000-2003 - Shippensburg University of Pennsylvania
BA (Lambda Pi Eta)
2000-2003 - American Management Association
(Advanced Sales Management)
2015
Heidi Mitchell Skills
- Account Management
- Customer Service
- Customer Relations
- Outlook
- Direct Sales
- Sales Management
- Recruiting
- Customer Satisfaction
- Team Building
- Training
- Salesforce.com
- Event Management
- Hiring
- Coaching
- Hospitality
- Public Speaking
- Tourism
- Cold Calling
- Sales
- Marketing
- Leadership
- New Business Development
- Management
- Social Media Marketing
- Team Leadership
- Social Networking
- Employee Training
- Marketing Strategy
- Event Planning
- Marketing Communications
- Travel Management
- Call Centers
- Time Management
- Strategic Planning
- Sales Presentations
- Interviews
- Employee Relations
- Social Media
- Cruises
- Online Advertising
- Leadership Development
- Trade Shows
- Retail
- Online Marketing
- Performance Management
- Lead Generation
- Talent Acquisition
- Market Research
- Business Development
- CRM
Heidi Mitchell Summary
- Heidi Mitchell, based in Florida, United States, is currently a Vice President, Contact Center at MSC Cruises. Heidi Mitchell brings experience from previous roles at MSC Cruises, myOrthos and Carnival Cruise Line. Heidi Mitchell holds a 2010 - 2012 MBA in Business @ Florida International University. With a robust skill set that includes Account Management, Customer Service, Customer Relations, Outlook, Direct Sales and more. Heidi Mitchell has 2 emails and 2 mobile phone numbers on RocketReach.
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