Heidi Mitchell Email & Phone Number
Vice President, Contact Center @ MSC Cruises
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Heidi Mitchell Location
- Florida, United States
Heidi Mitchell Work
- 2023 - now Vice President, Contact Center @
- 2022 - 2023 Director Commercial Initiatives @
- 2022 - 2022 Sr. Director Patient Experience Center @
- 2019 - 2022 Director Training and Guest Experience @
- 2018 - 2019 Sr. Manager Virtual Programs, Training and Pre-Cruise Service @
- 2013 - 2018 Sales and Service Manager-Telecommuter Teams @
- 2009 - 2013 Sales Coach @
- 2008 - 2009 Personal Vacation Planner @
- 2007 - 2008 Account Manager @
- 2006 - 2007 Marketing Manager @
- 2004 - 2006 Assistant Manager @
Heidi Mitchell Education
- Florida International University
MBA (Business)
2010 - 2012 - University of Pittsburgh
Semester At Sea
2003 - 2003 - Shippensburg University of Pennsylvania
BA (Speech Communication)
2000 - 2003 - null 2015null
Heidi Mitchell Skills
- Account Management
- Customer Service
- Customer Relations
- Outlook
- Direct Sales
- Sales Management
- Recruiting
- Customer Satisfaction
- Team Building
- Training
- Salesforce.com
- Event Management
- Hiring
- Coaching
- Hospitality
- Public Speaking
- Tourism
- Cold Calling
- Sales
- Marketing
- Leadership
- New Business Development
- Management
- Social Media Marketing
- Team Leadership
- Social Networking
- Employee Training
- Marketing Strategy
- Event Planning
- Marketing Communications
- Travel Management
- Call Centers
- Time Management
- Strategic Planning
- Sales Presentations
- Interviews
- Employee Relations
- Social Media
- Cruises
- Online Advertising
- Leadership Development
- Trade Shows
- Retail
- Online Marketing
- Performance Management
- Lead Generation
- Talent Acquisition
- Market Research
- Business Development
- CRM
Heidi Mitchell Summary
- Heidi Mitchell, based in Florida, United States, is currently a Vice President, Contact Center at MSC Cruises. Heidi Mitchell brings experience from previous roles at MSC Cruises, myOrthos and Carnival Cruise Line. Heidi Mitchell holds a 2010 - 2012 MBA in Business @ Florida International University. With a robust skill set that includes Account Management, Customer Service, Customer Relations, Outlook, Direct Sales and more. Heidi Mitchell has 2 emails and 2 mobile phone numbers on RocketReach.
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