Enterprise Customer Success Manager @ (March 2024 - July 2025)
Account Executive Team Lead @ (August 2022 - October 2023)
Account Executive @ (February 2021 - August 2022)
Senior Customer Success Manager @ (October 2020 - February 2021)
Customer Success Manager @ (February 2019 - October 2020)
Senior Account Manager @ (December 2018 - February 2019)
Account Manager @ (July 2017 - December 2018)
Marketing Communications and Program Manager @ (October 2015 - May 2017)
Assistant Manager, Audience Development @ (September 2014 - October 2015)
Sales Coordinator, Custom Publishing @ (July 2012 - July 2014)
Publicity and Editorial Intern @ (February 2012 - May 2012)
Event Planner @ (June 2011 - November 2011)
Editorial Intern @ (January 2011 - May 2011)
Territory Sales Associate @ (January 2009 - January 2010)
Heidi Martinez Education
New York University
Master of Science (M.S.) (Publishing: Digital and Print Media)
University of Florida
Bachelor of Arts (B.A.) (English)
School for Advanced Studies - South
High School Diploma
Heidi Martinez Skills
Account Management
Advertising Campaigns
Artificial Intelligence (AI)
Artificial Intelligence for Business
Audience Development
Behavioral Neuroscience
Building Trust
Business Strategy
C-Suite Selling
Cold Calling
Communication
Consultative Selling
Content Development
Content Management
Contract Negotiation
Copy Editing
Corporate Communications
Custom Publishing
Customer Success
Digital Marketing
Direct Sales
Editing
Editorial
Editorial Project Management
Emotional Intelligence
Fact-checking
Generative AI
Instagram Marketing
Marketing
Marketing Strategy
Negotiation
Online Publishing
Online Research
Online Video Marketing
Organizational Leadership
Product Marketing
Project Coordination
Proofreading
Publicity
Published Author
Publishing
Sales Acumen
Sales Automation
Sales Management
Sales Negotiation
Sales Presentations
Sales Strategy
Sales Trend Analysis
Social Media
Social Media Marketing
Storytelling
Strategic Planning
Strategy
Supply Chain Management
Sustainable Business Strategies
Team Management
Tiktok Marketing
Web Content
Writing
Heidi Martinez Summary
Heidi Martinez, based in New York, NY, US, is currently a Sr. Customer Success Manager, Enterprise at Riverside.fm. Heidi Martinez brings experience from previous roles at Cohley and Ceros. Heidi Martinez holds a Master of Science (M.S.) in Publishing: Digital and Print Media @ New York University. With a robust skill set that includes Account Management, Advertising Campaigns, Artificial Intelligence (AI), Artificial Intelligence for Business, Audience Development and more. Heidi Martinez has 2 emails and 3 mobile phone numbers on RocketReach.
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