Heidi Knott Email

Brand and CX Lead @ Australian Tourism Data Warehouse (ATDW)

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Heidi Knott Location

Bonogin, QLD, AU

Heidi Knott Work

Brand and CX Lead @ (June 2026 - Present)
Content Specialist— Product and CX @ (April 2024 - July 2026)
Group Head of Marketing @ CosMediGroup (February 2023 - July 2024)
Founder @ Eco Beauty Sanctum (October 2018 - October 2023)
Manager, Global Brand and Content @ (December 2016 - July 2018)
Manager Marketing Communications @ (January 2015 - December 2016)
Communications and Engagement Officer @ (July 2013 - January 2015)
Business Analyst Assistant @ (June 2012 - June 2013)
Business Support Manager (Asia) @ (June 2008 - July 2012)

Heidi Knott Education

University of Hawaii at Manoa
Executive Development Institute for Tourism (Executive Development Institute for Tourism)
2010-2010
University of Canberra
Bachelor Tourism Management (Marketing and PR)
2003-2006
University of Canberra
Bachelor's degree (Tourism and Travel Services Management)
2002-2006
University of Canberra
Bachelor's Degree (Tourism and Travel Services Management)
2003-2006

Heidi Knott Skills

Agency Management
Analytical Skills
Artificial Intelligence (AI)
Asana
B2B Marketing
Brand Development
Brand Management
Budget Management
Business Analysis
Business Management
Business Strategy
Change Management
Chatbots
Communication
Community Engagement
Content Marketing
Content Strategy
Contract Management
Conversational AI
Copywriting
Corporate Communications
Crisis Communications
Crisis Management
Customer Experience
Customer Experience Analysis
Customer Experience Management
Customer Journey Mapping
Customer Onboarding
Customer Relationship Management (CRM)
Customer Retention
Data Analysis
Data Entry
Data Governance
Digital Marketing
Digital Marketing Content
Digital Strategy
Digital Transformation
Email Marketing
Employee Training
English
Event Management
Executive Communications
HubSpot
Intercom
Internal Communications
Knowledge Management
Leadership
Market Research
Marketing
Marketing Automation
Marketing Campaign Management
Marketing Communications
Marketing Management
Marketing Strategy
Media Relations
Microsoft 365
Microsoft Excel
Microsoft Office
Process Automation
Product Management
Product Requirements
Project Management
Project Planning
Public Relations
Reporting
Research
Sales
Sanity CMS
Schema.org
Search Engine Optimization (SEO)
Segmentation
Self Service
Service Design
Social Media
Social Media Marketing
Software as a Service (SaaS)
Stakeholder Management
Strategic Communications
Strategic Planning
Supplier Relationship Management
Taxonomy
Team Leadership
Teamwork
User Experience (UX)
Vendor Management
Web Content Writing
Web Development
WordPress
WordPress Design
Workflow Automation
Zoho

Heidi Knott Summary

Heidi Knott, based in Bonogin, QLD, AU, is currently a Brand and CX Lead at ATDW. Heidi Knott brings experience from previous roles at ATDW, CosMediGroup, Eco Beauty Sanctum and Destination Gold Coast. Heidi Knott holds a 2010 - 2010 Executive Development Institute for Tourism in Executive Development Institute for Tourism @ University of Hawaii at Manoa. With a robust skill set that includes Agency Management, Analytical Skills, Artificial Intelligence (AI), Asana, B2B Marketing and more. Heidi Knott has 1 emails on RocketReach.