Heidi Ibrahim Email
Data Team Lead @ INTELCIA
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Heidi Ibrahim Location
- Egypt
Heidi Ibrahim Work
- Data Team Lead @ (March 2025 - Present)
- Data Engineer @ (August 2021 - Present)
- Real-Time Analyst || WFM @ (September 2020 - August 2021)
Heidi Ibrahim Education
- Arab Academy for Science, Technology and Maritime Transport
Computer Science
Heidi Ibrahim Skills
- Analytical Skills
- Attention to Detail
- Audio Conferencing
- Business Analytics
- Business Intelligence (BI)
- Business Reviews
- Cameras
- Capacity Planning
- Client Training
- Coaching
- Communication
- Computer Literacy
- Contact Center Management
- Contact Center Operations
- Continuous Integration and Continuous Delivery (CI/CD)
- Customer Experience
- Customer Support
- DAX
- Data Analysis
- Data Engineering
- Data Entry
- Data Intelligence
- Decision Quality
- English
- Gitlab
- Google BigQuery
- Google Cloud Platform (GCP)
- Google Data Studio
- Google Sheets
- Google Workspace
- Infrastructure as code (IaC)
- Interpersonal Skills
- Job Skills
- Key Performance Indicators
- Leadership
- Management Consulting
- Manuals
- Manufacturing Process Improvement
- Microsoft Excel
- Microsoft Power BI
- Microsoft Power Query
- Microsoft SQL Server
- New Hires
- Operations Management
- Organization Skills
- Phone Etiquette
- Planning & Scheduling
- Problem Solving
- Project Coordination
- Project Delivery
- Project Documentation
- Project Planning
- Project Plans
- Python (Programming Language)
- Resource Planning
- SQL Server Reporting Services (SSRS)
- Self-care
- Service Levels
- Service-Level Agreements (SLA)
- Skilled Multi-tasker
- Staffing Plans
- Support Systems
- Team Leadership
- Teamwork
- Terraform
- Time Management
- Timelines
- Workforce Analytics
- Workforce Management
- Workforce Planning
- Written Communication
- eWFM
- looker
Heidi Ibrahim Summary
- Heidi Ibrahim, based in Egypt, is currently a Data Team Lead at INTELCIA. Heidi Ibrahim brings experience from previous roles at INTELCIA. Heidi Ibrahim holds a Computer Science @ Arab Academy for Science, Technology and Maritime Transport. With a robust skill set that includes Analytical Skills, Attention to Detail, Audio Conferencing, Business Analytics, Business Intelligence (BI) and more. Heidi Ibrahim has 1 emails on RocketReach.
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