Heidi Craun Email & Phone Number
SVP of Operations @ Blumira
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Heidi Craun Location
- Savannah, GA, US
Heidi Craun Work
- SVP of Operations @ (September 2021 - Present)
- Co-Founder and Board President @ (October 2015 - December 2023)
- Head Of Customer Experience @ (September 2019 - September 2021)
- Customer Experience Strategist and Founder @ (October 2017 - September 2021)
- Director of Platform @ (April 2018 - September 2019)
- VP of Customer Experience @ (October 2014 - October 2017)
- Head of Mobile Technical Support @ (April 2011 - September 2014)
- Technical Writer @ (May 2007 - April 2011)
- Customer Documentation Consultant @ (April 2010 - September 2010)
- Adjunct Lecturer @ (January 2007 - May 2007)
- Graduate Assistant Instructor @ (August 2005 - May 2007)
Heidi Craun Education
- Eastern Michigan University
MA (Technical and Professional Writing)
2005-2009 - University of Michigan-Flint
BA (English with a Specialization in Writing and a minor in French)
2001-2005
Heidi Craun Skills
- User Experience
- Software Documentation
- Mobile Applications
- Usability Testing
- Online Help
- Technical Communication
- Editing
- Product Management
- RoboHelp
- Usability
- Agile Methodologies
- Content Management
- Mobile Devices
- Training
- Manuals
- Technical Documentation
- Tutorials
- Writing
- Information Design
- Customer Experience
- Customer Service
- Troubleshooting
- Zendesk
- Tests
- Strategic Planning
- Microsoft Excel
- Technical Writing
- Public Speaking
- Business Development
- Project Management
- Customer Support
- Testing
- Arbor
- Leadership
- Change Management
Heidi Craun Summary
- Heidi Craun, based in Savannah, GA, US, is currently a SVP of Operations at Blumira. Heidi Craun brings experience from previous roles at Intermitten, Clearcover, Insightful Delight Consulting and HPA. Heidi Craun holds a 2005 - 2009 MA in Technical and Professional Writing @ Eastern Michigan University. With a robust skill set that includes User Experience, Software Documentation, Mobile Applications, Usability Testing, Online Help and more. Heidi Craun has 2 emails and 1 mobile phone numbers on RocketReach.
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